At a Glance
- Tasks: Manage accounts receivable and improve performance in a fast-paced environment.
- Company: Join CoStar Group, a leading global provider of real estate information.
- Benefits: Enjoy private medical cover, 28 days leave, and a competitive pension scheme.
- Other info: Collaborative culture with opportunities for growth and innovation.
- Why this job: Make an impact by resolving customer issues and enhancing financial processes.
- Qualifications: Bachelor’s degree and experience in collections or billing required.
The predicted salary is between 35000 - 45000 £ per year.
CoStar Group (NASDAQ: CSGP) is a leading global provider of real‑estate information and analytics. The Credit Controller will be responsible for full life cycle accounts receivable management for our portfolio of brands in a fast‑paced, high‑volume, customer‑centric, metrics‑driven environment.
Responsibilities
- Improve AR performance through concise AR aging metrics.
- Identify and resolve customer issues related to slow payments or non‑payment of invoices via proactive communication with clients and the sales team.
- Maintain a deep understanding of the company A/R collection life cycle, especially root cause analysis and AR aging prevention within a 3‑month timeframe.
- Coordinate and escalate slow or non‑pay accounts at 60‑day thresholds with the sales organisation and AR Management for support.
- Balance portfolio performance while supporting occasional projects and ad‑hoc reporting requests.
- Lead proactive meetings with sales leaders regarding past‑due accounts.
Qualifications
- Bachelor’s degree or equivalent experience.
- Demonstrable experience in consumer and/or commercial collection, billing, or cash applications, plus customer service experience within a corporate setting.
- Proven ability to actively resolve customer inquiries in a timely manner and show a high degree of customer service.
- Ability to work within time deadlines by prioritising workload and understanding priority business outcomes.
- Experience and proficiency with Excel, including data manipulation, filtering, and basic formulas (pivot tables and VLOOKUP).
- Additional language skills preferred (Spanish, German).
- Oracle Advanced Collections experience preferred.
- Collaborative communication with other internal business partners.
- Strong focus on detail and flexibility to adapt to changing situations during month/quarter/year‑end closing.
Benefits
- Full private medical cover, dental cover, and life assurance.
- Member rewards and 28 days annual leave.
- Competitive pension scheme.
- Season ticket loans.
- Enhanced maternity and paternity pay.
- Culture of collaboration and innovation.
Equal Employment Opportunity
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our careers site. You can request reasonable accommodations by calling 1‑855‑840‑1715 or by sending an email to recruiting@costargroup.com.
Credit Controller, Finance Operations - London employer: CoStar Group, Inc.
CoStar Group is an exceptional employer that fosters a culture of collaboration and innovation, making it an ideal workplace for a Credit Controller in London. With comprehensive benefits including full private medical cover, competitive pension schemes, and generous annual leave, employees are supported both personally and professionally. The company prioritises employee growth through a metrics-driven environment, offering opportunities to enhance skills and advance within the finance operations team.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller, Finance Operations - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about opportunities at CoStar Group. A friendly chat can sometimes lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of accounts receivable management. Be ready to discuss how you've improved AR performance in past roles. We want to see that you can bring value to our team!
✨Tip Number 3
Show off your Excel skills! Since proficiency with data manipulation is key for this role, consider preparing a few examples of how you've used Excel to solve problems or streamline processes in your previous jobs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our awesome team at CoStar Group!
We think you need these skills to ace Credit Controller, Finance Operations - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in accounts receivable management and any relevant skills, like Excel proficiency. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. We love seeing enthusiasm and a personal touch!
Showcase Your Customer Service Skills:Since this role involves a lot of communication with clients, make sure to highlight your customer service experience. Share examples of how you've resolved issues or improved relationships in previous roles. We appreciate a proactive approach!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CoStar Group, Inc.
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts receivable metrics. Brush up on your knowledge of AR aging metrics and be ready to discuss how you've improved performance in previous roles. This shows you understand the importance of data in driving results.
✨Communication is Key
Proactive communication with clients and sales teams is crucial. Prepare examples of how you've resolved customer issues related to payments. Highlight your ability to maintain strong relationships while ensuring timely collections.
✨Master Excel Skills
Since proficiency in Excel is a must, make sure you're comfortable with data manipulation, filtering, and using formulas like pivot tables and VLOOKUP. Consider bringing a laptop to demonstrate your skills if the opportunity arises during the interview.
✨Show Your Adaptability
The role requires flexibility, especially during month-end or quarter-end closing. Be prepared to share experiences where you've successfully adapted to changing situations and prioritised tasks effectively. This will demonstrate your ability to thrive in a fast-paced environment.
