Credit Control Manager, Finance - London
Credit Control Manager, Finance - London

Credit Control Manager, Finance - London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage accounts receivable and lead a team in a fast-paced environment.
  • Company: CoStar Group is a top global provider of real estate information and analytics.
  • Benefits: Enjoy private medical cover, 28 days leave, and a vibrant workplace culture.
  • Why this job: Join a diverse team focused on innovation and making a real impact in real estate.
  • Qualifications: Bachelor's degree or equivalent experience in finance and strong leadership skills required.
  • Other info: We encourage applications from underrepresented groups to promote diversity.

The predicted salary is between 43200 - 72000 £ per year.

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitise the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

The Manager – Credit Control will be responsible for full life cycle accounts receivable management for our portfolio of brands, in a fast-paced, high volume, customer centric, metrics driven environment.

RESPONSIBILITIES
  • Maintain accounts receivable aging within agreed and accepted parameters.
  • Lead reporting and conversations with Sales leaders on past due customers.
  • Lead past due customer offboarding process.
  • Lead Aged Debt reporting.
  • Review client accounts on an ongoing basis to assess collectability of receivables and to head off potential problem accounts.
  • Identify and resolve National accounts issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team.
  • Proactively drive down over 60 days past due balances.
  • Manage an outbound call centre which engages with clients who have disputes on their invoice.
  • Manage the performance of the Credit Controllers.
  • Train and mentor Credit Controllers on performance optimization, customer interaction, product knowledge, and customer service.
  • Assist other departments (sales, legal, general accounting) with Accounts Receivable activities.
  • Analyse and improve the outbound call centre processes around Accounts Receivables.
  • Lead special projects as required by senior management.
QUALIFICATIONS
  • Bachelor's degree or equivalent experience.
  • A track record of commitment to prior employers.
  • Strong track record of experience within consumer and/or commercial Accounts Receivable, finance operations, finance contact centre or other call centre operations.
  • People management through several cycles and within a business-to-business collections environment or high transactional environment.
  • Experience managing/administrating Fortune 3,000 level customers.
  • Leadership and management skills, including the ability to prioritise and control workload of a team, coaching, and mentoring on professional development.
  • Creative problem solving, attention to detail, objectivity and the ability to think strategically.
  • Experience and demonstrated proficiency with Excel to handle large data sets.
  • Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing.
  • Ideally membership of the Chartered Institute of Credit Management.
  • Additional language skills (French, Spanish, German) highly beneficial.
  • Ability to articulate and execute corporate strategy, well-communicated with the ability to influence.
  • Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment.
WHAT’S IN IT FOR YOU?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.

Credit Control Manager, Finance - London employer: CoStar Group, Inc.

CoStar Group is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of London. Employees benefit from comprehensive perks including private medical cover, generous annual leave, and opportunities for professional growth through mentorship and leadership development. With a commitment to diversity and inclusion, CoStar Group not only provides a supportive environment but also encourages applications from underrepresented groups, making it a truly rewarding place to build a career.
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Contact Detail:

CoStar Group, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Control Manager, Finance - London

✨Tip Number 1

Familiarise yourself with the specific metrics and KPIs used in credit control management. Understanding how to maintain accounts receivable aging and lead reporting will give you an edge in discussions during interviews.

✨Tip Number 2

Network with professionals in the finance and credit control sectors, especially those who have experience in high-volume environments. This can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Brush up on your Excel skills, particularly in handling large data sets. Being able to demonstrate proficiency in data analysis during your interview can set you apart from other candidates.

✨Tip Number 4

Prepare examples of how you've successfully managed teams and resolved customer disputes in previous roles. Highlighting your leadership and problem-solving skills will resonate well with the hiring managers.

We think you need these skills to ace Credit Control Manager, Finance - London

Accounts Receivable Management
Customer Relationship Management
Leadership and Team Management
Financial Analysis
Problem-Solving Skills
Attention to Detail
Data Analysis
Communication Skills
Excel Proficiency
Project Management
Coaching and Mentoring
Adaptability
Strategic Thinking
Negotiation Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in accounts receivable management, particularly in high-volume environments. Emphasise any leadership roles and your ability to manage teams effectively.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to handle customer disputes, as these are key responsibilities of the position.

Highlight Relevant Qualifications: Clearly outline your qualifications, including your degree and any relevant certifications, such as membership in the Chartered Institute of Credit Management. If you have additional language skills, be sure to mention them as they are highly beneficial.

Showcase Your Analytical Skills: Since the role involves analysing accounts and improving processes, provide examples of how you've used data analysis in previous roles. Mention your proficiency with Excel and any specific projects where you improved efficiency or resolved issues.

How to prepare for a job interview at CoStar Group, Inc.

✨Showcase Your Financial Acumen

As a Credit Control Manager, you'll need to demonstrate your expertise in accounts receivable management. Be prepared to discuss your previous experiences with managing large data sets and how you've successfully handled past due accounts.

✨Highlight Leadership Skills

This role requires strong people management abilities. Share examples of how you've coached and mentored team members in the past, and how you prioritise workloads to ensure efficiency in a high-volume environment.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your creative problem-solving skills. Think of specific instances where you've resolved disputes or improved processes within accounts receivable, and be ready to explain your thought process.

✨Demonstrate Adaptability

CoStar Group operates in a fast-paced environment, so it's crucial to show that you can adapt to changing situations. Prepare to discuss how you've managed multiple responsibilities and adjusted priorities during busy periods, such as month-end or year-end closing.

Credit Control Manager, Finance - London
CoStar Group, Inc.
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