Associate Research Consultant, CoStar - London

Associate Research Consultant – London

Company Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives. With over 35 years of experience, we have built a unique and valuable set of products and services that serve industry professionals worldwide.

Role Description

As an Associate Research Consultant, you are responsible for identifying, validating and documenting the key element to CoStar’s success: our data. Through building relationships with industry stakeholders, you will capture market‑critical information that enables our clients to make informed, high‑impact business decisions. You will also ensure clients maximize CoStar Group’s marketing and information products—from helping brokers and owners increase exposure of their listings on LoopNet, to training new clients to run effective searches in CoStar.

Responsibilities

• Contribute to the growth of an accurate and complete database of commercial real estate inventory.
• Conduct daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real‑time property and transaction data.
• Investigate new space listings, recent sale and lease transactions, building ownership, and construction in a market.
• Monitor client usage and engage clients to use CoStar products in new and effective ways.
• Build and maintain mutually beneficial relationships with clients.
• Act as a first point of contact for new clients and support early adoption of the product.
• Provide ongoing training and support to clients to increase product use and knowledge.
• Partner with clients to help them position and market their properties on the CoStar platform for the target market/audience.
• Partner closely with the CoStar sales organization to effectively onboard and resolve client inquiries.
• Provide exceptional service to all clients with a heavy emphasis on personal attention.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience in a customer service environment, ideally within a corporate context.
• Excellent communication skills and ability to deal with people at all levels of seniority.
• Demonstrated strong interest in the commercial real estate industry.
• Experience and proficiency with Excel, including the ability to manipulate data, filter, and develop basic formulas.
• Natural curiosity, persistence, and ability to conduct thorough investigative research.
• Proven success performing to metrics or key performance indicators (KPIs).

Benefits

• Full private medical cover
• Dental cover
• Life Assurance and member rewards
• 28 days annual leaveCompetitive pension
• Season ticket loans
• Enhanced maternity and paternity pay
• Other benefits available

Equal Employment Opportunity

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. We are committed to creating a diverse environment and are proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the careers site as a result of your disability. You can request reasonable accommodations by calling 1‑855‑840‑1715 or by sending an email to recruiting@costargroup.com.