Senior Document Controller in Wigan

Overview: Costain have won extensive work across the water sector this year to support the AMP 8 investment cycle. We have been appointed by United Utilities as one of 7 partners to deliver £3bn of projects in the Asset Management Period 8 (AMP8) between 2025 - 2030. The Document Control/Information Management Department plays a pivotal role in ensuring the efficient management, security, and accessibility of documents and information across all projects and operational levels. This department is central to the company's ability to execute projects effectively, comply with regulatory requirements, and maintain high standards of quality and efficiency. The role will be hybrid with attendance at the Wigan office with visits to Skelmersdale and other sites.

Responsibilities:

• Document Management: Implement and manage document control processes and systems for accurate recording, updating, and tracking of all project documents, responsible for maintaining the accurate records of company documentation, and meeting formal requirements.
• Quality Control: Ensure all documentation, including drawings, reports, and records, meets quality standards and is compliant with project requirements and industry regulations.
• Collaboration: Liaise with project managers, engineers, and external parties to coordinate the distribution and flow of documents. Facilitate effective communication and document sharing across all project phases.
• Version Control: Manage and maintain version control of project documents to ensure that the most current and accurate information is available to all stakeholders.
• Training and Support: Provide training and support to project team members on document control procedures and systems. Ensure that all personnel are aware of the document management policies.
• Reporting: Generate and maintain reports on document status, progress, and compliance for project teams and management as required.
• Archiving: Oversee the proper archiving of project documents and records in accordance with legal, regulatory, and company requirements.

Knowledge, Skills and Experience:

• Document Management Systems: In-depth knowledge of electronic document management systems (EDMS) and related software applications.
• Industry Standards: Familiarity with industry standards for document control, quality management systems, and the specific regulations affecting document management within the engineering sector.
• Compliance and Regulatory Requirements: Understanding of legal, regulatory, and compliance aspects related to document and records management, including data protection laws.
• Essential Skills:

• Leadership and Team Management: Ability to supervise and assist in managing a team of document controllers, including setting objectives, assigning tasks, and monitoring performance.
• Organisational and Planning: Strong organisational skills to manage large volumes of documents and complex information systems. Ability to prioritise tasks and delegate effectively.
• Communication: Excellent communication skills, both written and verbal, for liaising with project teams, stakeholders, and external parties. Ability to clearly convey document management processes and requirements.
• Technical Proficiency: Competence in using IT systems, databases, and office software. Adaptability to new technologies and software in document and information management.
• Experience in Document Control: Significant experience in document control or information management, preferably within engineering, construction, or a related technical field.
• Attention to Detail: Meticulous attention to detail to ensure the accuracy, completeness, and quality of documents.
• Analytical and Problem-Solving: Ability to analyse document management processes, identify issues, and implement solutions to improve efficiency and compliance.

Qualifications:

• Essential: Familiarity with document control software and database systems. Strong organisational and time-management skills, with the ability to handle multiple tasks simultaneously. Attention to detail and commitment to accuracy. Excellent communication skills, both written and verbal. Proficient in MS Office applications and document management systems. Ability to work independently and as part of a team. Full UK Driving Licence.
• Desirable: Professional Certification: Certifications related to document management, project management, or quality management (e.g., PMP, Certified Document Controller, etc.)