Senior Document Controller in Newcastle upon Tyne

Due to significant growth in our water sector, we are recruiting for a Senior Document Controller to join our delivery team, working on the Northumbrian Water Framework. Costain have won extensive work across the water sector this year to support the AMP 8 investment cycle. We have been appointed by Northumbrian Water to the Living Water Enterprise to help shape and deliver its strategic infrastructure upgrade programme with contracts valued up to c.£670m to Costain over the next 15 years.

The Document Control/Information Management Department plays a pivotal role in ensuring the efficient management, security, and accessibility of documents and information across all projects and operational levels. This department is central to the company's ability to execute projects effectively, comply with regulatory requirements, and maintain high standards of quality and efficiency. This role is primarily office-based, with the potential for occasional visits to project sites.

Responsibilities

• Document Management: Implement and manage document control processes and systems for accurate recording, updating, and tracking of all project documents, responsible for maintaining the accurate records of company documentation, and meeting formal requirements.
• Quality Control: Ensure all documentation, including drawings, reports, and records, meets quality standards and is in compliance with project requirements and industry regulations.
• Collaboration: Liaise with project managers, engineers, and external parties to coordinate the distribution and flow of documents. Facilitate effective communication and document sharing across all project phases.
• Version Control: Manage and maintain version control of project documents to ensure that the most current and accurate information is available to all stakeholders.
• Training and Support: Provide training and support to project team members on document control procedures and systems. Ensure that all personnel are aware of the document management policies.
• Reporting: Generate and maintain reports on document status, progress, and compliance for project teams and management.
• Archiving: Oversee the proper archiving of project documents and records in accordance with legal, regulatory, and company requirements.

Qualifications

• Significant experience in document control or information management, preferably within engineering, construction, or a related technical field.
• In-depth knowledge of electronic document management systems (EDMS) and related software applications.
• Familiarity with industry standards for document control, quality management systems, and the specific regulations affecting document management.
• Understanding of legal, regulatory, and compliance aspects related to document and records management, including data protection laws.
• Ability to lead and manage a team of document controllers, including setting objectives, assigning tasks, and monitoring performance.
• Strong organisational skills to manage large volumes of documents and complex information systems. Ability to prioritise tasks and delegate effectively.
• Excellent communication skills, both written and verbal, for liaising with project teams, stakeholders, and external parties. Ability to clearly convey document management processes and requirements.
• Ability to analyse document management processes, identify issues, and implement solutions to improve efficiency and compliance.
• Meticulous attention to detail to ensure the accuracy, completeness, and quality of documents.
• Competence in using IT systems, databases, and office software. Adaptability to new technologies and software in document and information management.
• Previous exposure to project management practices and understanding of how document control activities integrate with project execution.

About Us

Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery.

Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.