At a Glance
- Tasks: Lead quality management for major water sector projects and ensure compliance with standards.
- Company: Costain, a leader in infrastructure solutions with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a dynamic team committed to excellence and continuous improvement.
- Why this job: Make a real impact on vital infrastructure projects while developing your quality management skills.
- Qualifications: Experience in quality management and project lifecycle, with strong communication skills.
The predicted salary is between 55000 - 65000 £ per year.
Costain have won extensive work across the water sector to support the AMP 8 investment cycle. We have been appointed by Northumbrian Water to the Living Water Enterprise to help shape and deliver its strategic infrastructure upgrade programme with contracts valued up to c.£670m to Costain over 15 years. The Framework Quality & Assurance Manager role will lead the delivery of a professional Quality Management service to the projects within the Northumbrian Water Framework, managing resource, programme and budgetary constraints, which satisfies legislative, regulatory, customer and company requirements.
You will be responsible for ensuring that the specific Quality requirements are identified, developed, implemented and maintained during the project life cycle, including the management of all day‑to‑day aspects of the project QA/QC resource.
Responsibilities- Establish and maintain the Framework Quality Management System and continually monitor the assurance for compliance against the organisations Quality Management Systems (The Costain Way).
- Represent the Framework and positively input in sector and/or organisational Quality related meetings, regularly sharing knowledge from external sources and centrally within the organisation.
- Support Senior Project Management in achievement of Quality Objectives and establish, monitor and report against project Quality KPIs.
- Support Senior Project Management in assessing risk to Costain and highlighting where Quality Risk Reviews are required.
- Ensure quality risks are identified through Quality Risks Reviews, recorded and steps are taken to mitigate or eliminate symptoms leading to potential failures that could lead to non-conformance.
- Establish the Quality requirements for the subcontractors and supply chain and subsequent pre‑qualification assessment and approval for the preferred suppliers list.
- Be the main Quality Management interface with the client, subcontractors and supply chain.
- Support the project delivery teams in Quality Surveillance/Right 1st Time approach across Costain self‑delivery, subcontractors and supply chain.
- Support Senior Leadership by being a positive point of contact for any internal or external governance audits.
- Maintain the project audit schedule and verification oversight requirements to verify contractual compliance is achieved, including leading/undertaking internal and external audits of the framework, projects, subcontractors and supply chain.
- Manage the non‑conformance process, including facilitating any root cause analysis and lessons learned.
- Contribute information where necessary into the Defect Logging System (DLS).
- Managing the QA/QC resource, regarding budget, availability and location against project life cycle.
- Ensure that all project Quality Records are verified in accordance with relevant technical specifications and that project specific procedures and systems are in place for monitoring and measuring Quality Records concurrency with project life cycle and Right 1st Time (R1T) delivery.
- Extensive experience of Quality Management, including leading a quality team (QA and QC), preferably in an associated industry.
- Proven experience of whole project lifecycle within Engineering, Procurement and Construction.
- Proven experience of managing quality delivery to support major projects.
- Experience of implementing Right 1st Time.
- Practical experience of developing, implementing and improving Quality Management Systems.
- Hands‑on experience with project and commercial management tools.
- Excellent knowledge of Quality & Assurance Management Systems.
- Strong working knowledge of document management systems.
- Comprehensive understanding in industry standards including ISO 9001.
- Proficient in the analysis of processes and data.
- IT literate. Proficient in Microsoft Office, Quality management and assurance systems and common data environments.
- Strong communication and conflict‑management skills, utilising both written and spoken formats.
- Effective at working with project teams, clients, corporate functions and supply chain partners.
- Proficient in the use of continuous improvement tools and techniques.
- Demonstrates excellent customer service behaviours.
- Effectively lead audits or a team of auditors, collate and communicate the outputs of audits and follow through with actions.
- Being approachable to coach and advise.
- Chartered Member of the Chartered Quality Institute and hold CQP status (or an equivalent recognised Quality body) or an appropriate equivalent engineering institution.
- Diploma or Bachelor degree in Quality Management, Project Management or related engineering discipline.
- Lead Auditor qualification by recognised industry body.
- Formal training in root cause analysis techniques.
Framework Quality & Assurance Manager in Newcastle upon Tyne employer: Costain
Costain is an exceptional employer, particularly for the Framework Quality & Assurance Manager role, as it offers a dynamic work environment focused on innovation and quality within the water sector. Employees benefit from a strong commitment to professional development, with opportunities to lead significant projects valued at up to £670m, while being part of a collaborative culture that prioritises continuous improvement and compliance. Located in a region with a rich history in engineering and infrastructure, Costain provides a unique platform for career growth and meaningful contributions to sustainable water management.
StudySmarter Expert Advice🤫
We think this is how you could land Framework Quality & Assurance Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience in Quality Management. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice common interview questions related to Quality Assurance. Think about your past experiences and how they relate to the role. Being able to share specific examples will show you're the right fit for the Framework Quality & Assurance Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Framework Quality & Assurance Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Quality Management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Relevant Experience:When detailing your past roles, focus on your achievements in managing quality delivery and implementing Quality Management Systems. We want to see how you've made a difference in previous projects!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Costain
✨Know Your Quality Management Systems
Make sure you brush up on your knowledge of Quality Management Systems, especially ISO 9001. Be ready to discuss how you've implemented and improved these systems in past roles, as this will show your expertise and relevance to the Framework Quality & Assurance Manager position.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you've handled quality risks or non-conformance issues in previous projects. Prepare specific examples that highlight your problem-solving skills and your ability to lead a team through challenges.
✨Showcase Your Communication Skills
As this role involves liaising with clients, subcontractors, and project teams, be prepared to demonstrate your strong communication abilities. Think of examples where you've effectively managed conflicts or facilitated discussions to achieve quality objectives.
✨Understand the Project Lifecycle
Familiarise yourself with the entire project lifecycle within Engineering, Procurement, and Construction. Be ready to discuss how you’ve managed quality delivery at each stage and how you can apply that knowledge to support Costain's projects.
