Digital Transformation Lead in London

The Digital Transformation Lead supports the strategic and operational delivery of Costain’s digital transformation programme. Acting as deputy to the Digital Transformation Director, the role ensures programme priorities are translated into actionable plans, governed effectively, and delivered to scope, budget, and timeline. The postholder will lead the delivery of assigned transformation programmes and initiatives, manage cross-functional teams, and maintain programme-level oversight across governance, stakeholder engagement, and benefits realisation.

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Responsibilities

Programme Leadership and Delivery

• Lead the end-to-end delivery of assigned digital transformation programmes and initiatives
• Translate strategic objectives into detailed delivery plans, milestones, and resource requirements
• Ensure delivery to agreed scope, budget, and timeline, with clear accountability for outcomes
• Manage programme interdependencies, risks, and escalations to maintain delivery integrity
• Deputise for the Digital Transformation Director in programme forums and decision-making

Project and Change Management

• Apply appropriate programme and project methodologies (e.g. MSP, Agile, PRINCE2) across initiatives
• Lead and support cross-functional teams, ensuring clarity of roles and delivery expectations
• Manage change control processes and ensure quality assurance across all delivery phases
• Support transition planning and adoption of new capabilities across business units

Budget and Resource Oversight

• Own programme budgets and financial tracking for assigned initiatives
• Monitor resource utilisation and ensure effective deployment of internal and external teams
• Support procurement and contract management activities in line with programme needs

Governance and Risk Management

• Maintain programme governance structures and reporting frameworks
• Own risk, issue, and dependency registers for assigned programmes, escalating as required
• Ensure compliance with internal policies, regulatory standards, and audit requirements
• Embed risk management practices aligned to organisational appetite

Stakeholder Engagement and Communication

• Act as a key liaison across internal and external stakeholders, driving alignment and adoption
• Develop communication plans and facilitate governance forums and stakeholder reviews
• Ensure stakeholder expectations are managed and aligned with programme objectives

Performance Monitoring and Benefits Realisation

• Define and track KPIs and critical success factors for assigned programmes
• Lead benefits realisation planning and ensure benefits are baselined, owned, and monitored
• Collaborate with business owners to validate assumptions and embed accountability
• Conduct post-implementation reviews and support sustainability of outcomes

Technical Awareness and Opportunity Identification

• Maintain awareness of emerging technologies and digital trends relevant to programme delivery
• Identify opportunities for innovation, automation, and process optimisation
• Collaborate with technical teams to ensure solutions are scalable, secure, and sustainable

Skills, Knowledge and Experience

Essential

• Proven experience delivering complex digital transformation programmes end-to-end
• Strong understanding of programme and project delivery methodologies
• Ability to lead multi-disciplinary teams and manage third-party suppliers
• Familiarity with governance, risk management, and benefits realisation frameworks
• Strong stakeholder engagement and communication skills across strategic and operational levels
• Budget ownership and financial management experience

Desirable

• Experience in construction, technology, or regulated sectors
• Familiarity with programme management tools (e.g. MS Project, JIRA, Confluence, Power BI)
• Experience in supplier onboarding and performance management

Personal Attributes

• Structured and delivery-focused with strong attention to detail
• Resilient and adaptable in dynamic, high-pressure environments
• Collaborative and communicative across diverse teams
• Able to translate strategic direction into operational execution
• Comfortable operating in high-scrutiny, compliance-driven environments

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Qualifications

Desirable:

• Professional certifications (e.g. Prince2, MSP, Agile, Lean Six Sigma)