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- Tasks: Manage relationships with stakeholders and the community for impactful construction projects.
- Company: Join Costain, a leader in clean energy solutions and innovative infrastructure.
- Benefits: Competitive salary, diverse team culture, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to engage and connect with local communities.
- Why this job: Make a positive impact on your community while driving the UK's energy transition.
- Qualifications: Strong communication skills and experience in stakeholder management.
The predicted salary is between 40000 - 50000 £ per year.
Due to project wins, the position of Community and Stakeholder Relations Manager has become available to join a new team in Lincolnshire. At Costain, our Energy Sector helps our customers transition to clean energy while providing practical solutions to improve the efficiency, sustainability, and resilience of existing infrastructure. We focus on delivering engineering, construction, and digital solutions to support the UK’s transition to a low-carbon economy.
The Community and Stakeholder Relations Manager is responsible for managing the relationship between the project and external and internal stakeholders, including members of the public and the local community affected by the construction scheme, the client, and any additional interested parties. The role is based full time on site in Lincolnshire.
At Costain, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need.
Responsibilities:- Manages the relationships with key opinion formers, stakeholders, and customers, i.e., land owners, tenant farmers, etc.
- Manages all enquiries and complaints relating to construction phase activity in accordance with project and client SLA’s.
- Delivers customer/community/stakeholder performance in accordance with project, business, and client targets.
- Facilitates engagement events and activities within the community, including public information exhibitions, stakeholder and customer committees, visits to community groups, and interested parties.
- Produces communications material and content including newsletters, social media posts, and project updates.
- Manages volunteering opportunities in line with group targets and expectations.
- Engagement Delivery: Maintains oversight of longer-term engagement planning to support delivery.
- Advocacy: Hosts and leads internal Community Relations forums.
- Public Interface: Ensures public-facing activities are undertaken in accordance with Costain/client policies and procedures.
- Management of Complaints & Enquiries: Complaints and enquiries consistently closed out on time and without further escalation.
- Written Communication: Writing style consistent with corporate and/or client tone.
- Presentation Skills: Competently presents at internal and external community/industry events.
- Social Value: Can collect and analyse relevant data to assess impact.
- Stakeholder Management: Comprehensively maps local and regional stakeholders and shares intelligence with colleagues and clients.
- Negotiation & Facilitation: Confident to articulate point of view with internal/external stakeholders, achieving positive outcomes. Understands individual stakeholder drivers.
- Risk Management: Instigates lessons learned sessions to ensure the Costain proposition is high quality.
- Contractual Compliance: Monitoring and reporting compliance with legislatory/contractual SLA’s.
Site Supervisor Safety Training Scheme - SSSTS (CITB), Safety Passport CCNSG, SHEA Power, First Aid, Manual Handling / Moving & Handling Principles.
Community Relations and Stakeholder Manager employer: Costain Group
Contact Detail:
Costain Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Relations and Stakeholder Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers or stakeholders, make sure to express your enthusiasm for community relations and stakeholder management. Share your ideas on how you can contribute to their projects and make a positive impact.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your own. This will help you tailor your responses and demonstrate that you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re proactive and genuinely interested in being part of our mission to drive innovation in the energy sector.
We think you need these skills to ace Community Relations and Stakeholder Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for community relations and stakeholder management shine through. We want to see how your passion aligns with our mission at Costain to support the transition to a low-carbon economy.
Tailor Your Experience: Make sure to highlight relevant experiences that showcase your skills in managing relationships and handling enquiries. We love seeing how your unique background can bring value to our team, so don’t hold back!
Keep It Professional Yet Personal: While we appreciate a friendly tone, ensure your written communication maintains a professional edge. Use clear language and structure your application well, as this reflects your ability to produce communications material effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Costain Group
✨Know Your Stakeholders
Before the interview, research the key stakeholders relevant to the role. Understand their interests and concerns, especially in relation to community engagement and energy projects. This will help you demonstrate your knowledge and show that you can effectively manage relationships.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with diverse groups in the past. Whether it's through newsletters, social media, or public events, be ready to discuss your writing style and how it aligns with corporate tones. This is crucial for a role focused on stakeholder relations.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've managed complaints or enquiries effectively. Be prepared to explain your approach to resolving issues while maintaining positive relationships. Highlighting your negotiation skills will also be beneficial, as this role requires articulating points of view to achieve positive outcomes.
✨Engagement Planning is Key
Discuss your experience with long-term engagement planning. Share how you've facilitated community events or activities and the impact they had. This shows your proactive approach and understanding of the importance of community involvement in construction projects.