Communications Officer

We are looking for an enthusiastic and creative, digitally savvy Internal Communications Advisor to join our People and Communications team. You’ll support the delivery of engaging communications that keep a dispersed team informed, connected and inspired. Working closely with teams across the project, you’ll help create compelling content, support communications campaigns, help to develop and maintain internal communication and engagement channels and contribute ideas that improve employee engagement. This role is ideal for someone who is passionate about writing, storytelling, digital communications and creating positive employee experiences.

Responsibilities

• Create engaging content for internal newsletters, intranet articles, emails and digital screens.
• Support in the planning and delivery of internal communications campaigns and employee engagement initiatives.
• Develop, maintain and update internal communication channels, ensuring information is accurate and up to date.
• Draft communications for business updates, events, wellbeing initiatives and organisational announcements.
• Assist with organising internal events, campaigns and colleague engagement activities.
• Create simple graphics, presentations and digital content using design tools where appropriate.
• Create photography and video content for internal and external communications.
• Monitor engagement metrics such as email open rates and intranet analytics, helping to identify opportunities for improvement.
• Gather colleague feedback through surveys and other engagement activities.
• Identify opportunities, coordinate and support award nominations and industry articles, working with the leadership team and subject matter experts.
• Work collaboratively with colleagues across different departments to understand communication needs.
• Ensure all communications reflect the project values, tone of voice and brand guidelines.

Knowledge, Skills, and Experience

• Essential
• Excellent written and verbal communication skills.
• Good attention to detail and proofreading ability.
• Strong organisational and time management skills.
• Confidence using Microsoft Office applications including Word, SharePoint, PowerPoint and Outlook.
• Willingness to learn new digital tools and communication platforms.
• Creative thinking and a proactive approach.
• Ability to build positive working relationships with colleagues at all levels.
• Desirable
• Experience creating content for social media, vlogs or newsletters.
• Familiarity with design tools such as Canva or Adobe Express.
• Basic understanding of video editing or photography.
• Experience working as part of a team through education, volunteering or employment.

Qualifications

• Essential
• A degree or HND in one of the following: communications, marketing, journalism, media or public relations.
• GCSEs (or equivalent) including English and Maths (or willingness to achieve these as part of the apprenticeship).