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For Companies At a Glance
- Tasks: Support community relations and engage with stakeholders to build strong local connections.
- Company: Join Costain Group PLC, a leader in smart infrastructure solutions.
- Benefits: Gain hands-on experience, training, and support while earning a competitive salary.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Five GCSEs including Maths and English; passion for community engagement.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
The predicted salary is between 800 - 980 £ per month.
The Community Relations Apprentice supports the Social Value and Community Lead in managing relationships with project stakeholders, including members of the public, local community, clients and other interested parties.
About the Project
Costain has secured extensive water sector work, including the Living Water Enterprise project with Northumbrian Water, valued at approximately £670m over 15 years.
What an Apprenticeship at Costain offers
Your apprenticeship will involve both on-site, on-the-job training and off-the-job learning with a suitable training provider. You will receive support from your project line manager, the Costain Early Careers Team, and the training provider.
Responsibilities
- Respond to email queries, gather information, and present information in reports.
- Report social value data.
- Create monthly newsletters.
- Help establish contact with key stakeholders.
- Support the team in building community relationships.
- Assist in producing written and face-to-face communications.
- Help respond to complaints and enquiries.
- Attend community events, exhibitions, and project open days.
- Promote and attend local community fundraising opportunities.
- Support outreach initiatives to add value for the community.
- Submit social value data for bid submissions and awards.
Essential Knowledge, Skills and Experience
- Ability to prepare engagement plans with minimal support.
- Support internal Community Relations forums.
- Take ownership of personal safety and risk assessment in the community.
- Understand data protection compliance when managing complaints & enquiries.
- Comply with sensitivities and restrictions on sharing project information via social media.
- Identify basic social value outcomes and inputs.
- Demonstrate stakeholder empathy and active listening.
- Be aware of risk consequences to cost or reputation.
- Understand contractual and legislative compliance with service level agreements.
Desirable
- Understand project programme relevance to external communication planning.
- Demonstrate the value of good community relations.
- Support colleagues in presenting at internal and external events.
Qualifications and Personal Attributes
- Five GCSEs, A*–C or equivalent, including Maths and English.
- A passionate, organized individual who can meet deadlines.
- Creative, keen interest in the latest technology, and problem-solving ability.
- Good oral and written communication skills.
- Attention to detail and accuracy.
- Team player and self-motivated.
- Computer and Microsoft Office proficiency.
- Numerate.
- Must provide passport or right-to-work documentation if invited for interview.
- Travel to site may be required.
About Us
Costain delivers smart infrastructure solutions across the UK, focusing on smart technologies and sustainability.
Equality & Diversity
Costain is a Disability Confident employer and offers interviews to applicants with disabilities who meet the minimum criteria.
Community Relations Apprentice in North East employer: Costain Group PLC
Contact Detail:
Costain Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Relations Apprentice in North East
✨Tip Number 1
Get to know the company! Research Costain Group PLC and their projects, especially the Living Water Enterprise project. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Attend community events or exhibitions related to the role. It’s a great way to meet potential colleagues and stakeholders, plus it shows your commitment to building community relationships.
✨Tip Number 3
Practice your communication skills! Whether it's face-to-face or written, being able to convey your ideas clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on the Costain site. It’s the best way to ensure it gets into the right hands.
We think you need these skills to ace Community Relations Apprentice in North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Community Relations Apprentice role. Highlight your relevant skills and experiences that align with the responsibilities mentioned in the job description. We want to see how you can contribute to our team!
Show Off Your Communication Skills: Since this role involves a lot of communication, be sure to showcase your written and oral communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos or errors – we love attention to detail!
Demonstrate Your Passion: Let your enthusiasm shine through! Share why you're excited about the opportunity to work with Costain and how you can help build community relationships. We’re looking for someone who’s genuinely interested in making a difference.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at Costain Group PLC
✨Know Your Community
Before the interview, do some research on the local community and any recent projects Costain has been involved in. Understanding the community's needs and how the company addresses them will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Community Relations Apprentice, strong communication is key. Prepare examples of how you've effectively communicated in past roles or projects. Whether it's through emails, reports, or face-to-face interactions, be ready to demonstrate your ability to engage with various stakeholders.
✨Emphasise Teamwork and Initiative
Costain values team players who can also take initiative. Think of instances where you've worked collaboratively or taken charge of a project. Highlighting these experiences will show that you're not just a follower but someone who can contribute positively to the team.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like responding to complaints or engaging with the community. Practise your responses to these scenarios, focusing on empathy and problem-solving. This will help you feel more confident and articulate during the interview.
