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For Companies At a Glance
- Tasks: Lead and inspire a team to connect with clients and drive community engagement.
- Company: A top infrastructure solutions company with a focus on teamwork and innovation.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference by managing client relationships and leading a motivated team.
- Qualifications: Strong communication skills, valid driving licence, and experience in stakeholder management.
- Other info: Enjoy a dynamic work environment with a mix of office, site, and home working.
The predicted salary is between 36000 - 60000 £ per year.
A leading infrastructure solutions company is seeking a Customer Liaison Lead to join the team. This role involves managing and motivating a team of Customer Liaison Officers to achieve objectives aligned with client strategies.
Responsibilities include:
- Performance management
- Stakeholder communication
- Community engagement
Preferred candidates will have strong communication and presentation skills, a valid driving license, and an understanding of stakeholder management practices. The position allows for a mix of office, site, and home working.
Customer Liaison Lead | Field & Office Manager (Van Included) in Hitchin employer: Costain Group PLC
Contact Detail:
Costain Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Lead | Field & Office Manager (Van Included) in Hitchin
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Liaison Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to stakeholder management and team motivation. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight your experience in performance management and community engagement. Use specific examples to demonstrate how you've successfully led teams in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Liaison Lead | Field & Office Manager (Van Included) in Hitchin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Liaison Lead role. Highlight your communication and presentation skills, as well as any experience in stakeholder management. We want to see how you can motivate a team and engage with clients!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've managed teams or communicated effectively with stakeholders in the past. Keep it engaging and personal!
Showcase Your Driving Experience: Since a valid driving license is a must-have, don’t forget to mention your driving experience in your application. If you’ve used your driving skills in a professional context, let us know how that has helped you in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Costain Group PLC
✨Know Your Stakeholders
Before the interview, research the company’s key stakeholders and their interests. Understanding who they are and how they interact with the Customer Liaison Lead role will help you demonstrate your knowledge and show that you can effectively manage these relationships.
✨Showcase Your Communication Skills
Prepare to discuss specific examples where your communication skills made a difference in a project or situation. Whether it was resolving a conflict or presenting to a group, having concrete examples ready will highlight your strengths in this area.
✨Demonstrate Team Motivation Techniques
Think about how you’ve motivated teams in the past. Be ready to share strategies you’ve used to inspire your team of Customer Liaison Officers, as well as how you measure their performance and success. This will show that you’re not just a manager, but a leader.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and stakeholder management skills. Practice responding to hypothetical situations related to community engagement or client strategies, as this will showcase your critical thinking and adaptability.
