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- Tasks: Manage relationships with stakeholders and the community for impactful construction projects.
- Company: Join Costain, a leader in clean energy solutions and infrastructure innovation.
- Benefits: Competitive salary, diverse team culture, and opportunities for personal growth.
- Other info: Full-time role based on-site in Lincolnshire with excellent career development prospects.
- Why this job: Make a real difference in your community while driving the UK's energy transition.
- Qualifications: Strong communication skills and experience in stakeholder management.
The predicted salary is between 40000 - 50000 £ per year.
Due to project wins, the position of Community and Stakeholder Relations Manager has become available to join a new team in Lincolnshire. At Costain, our Energy Sector helps our customers transition to clean energy while providing practical solutions to improve the efficiency, sustainability and resilience of existing infrastructure. We focus on delivering engineering, construction and digital solutions to support the UK’s transition to a low‑carbon economy.
The Community and Stakeholder Relations Manager is responsible for managing the relationship between the project and external and internal stakeholders including members of the public and the local community affected by the construction scheme, the client and any additional interested parties. The role is based full time on site in Lincolnshire.
At Costain, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences could be exactly what we need.
Responsibilities:
- Manage the relationships with key opinion formers, stakeholders and customers, e.g. land owners, tenant farmers, etc.
- Manage all enquiries and complaints relating to construction phase activity in accordance with project and client SLA’s.
- Deliver customer/community/stakeholder performance in accordance with project, business and client targets.
- Facilitate engagement events and activities within the community, including public information exhibitions, stakeholder and customer committees, visits to community groups and interested parties.
- Produce communications material and content including newsletters, social media posts, and project updates.
- Manage volunteering opportunities in line with group targets and expectations.
Qualifications:
- Engagement Delivery: Maintains oversight of longer‑term engagement planning to support delivery.
- Advocacy: Hosts and leads internal Community Relations forums.
- Public Interface: Ensure public facing activities are undertaken in accordance with Costain/client policies and procedures.
- Management of Complaints & Enquiries: Complaints and enquiries consistently closed out on time and without further escalation.
- Written Communication: Writing style consistent with corporate and/or client tone.
- Presentation Skills: Competently presents at internal and external community/industry events.
- Social Value: Can collect and analyse relevant data to assess impact.
- Stakeholder Management: Comprehensively maps local and regional stakeholders, shares intelligence with colleagues and client.
- Negotiation & Facilitation: Confident to articulate point of view with internal/external stakeholders, achieving positive outcomes. Understands individual stakeholder drivers.
- Risk Management: Instigates lessons learned sessions to ensure the Costain proposition is high quality.
- Contractual Compliance: Monitoring and reporting compliance with legislative/contractual SLA’s.
- Site Supervisor Safety Training Scheme – SSSTS (CITB)
- Safety Passport – CCNSG
- SHEA Power
- First Aid
- Manual Handling / Moving & Handling Principles
Community Relations and Stakeholder Manager employer: Costain Group PLC
Contact Detail:
Costain Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Relations and Stakeholder Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers or during interviews, make sure to express your enthusiasm for community relations and stakeholder management. Share your ideas on how you can contribute to their projects and make a positive impact.
✨Tip Number 3
Prepare for those tricky questions! Think about the challenges you might face in the role and how you’d tackle them. Practise your responses so you can confidently demonstrate your problem-solving skills and stakeholder management expertise when it counts.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and gives you a better chance of standing out in the crowd. Don’t miss out on the opportunity to be part of our team!
We think you need these skills to ace Community Relations and Stakeholder Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Community Relations and Stakeholder Manager role. We want to see how you can contribute to our mission of supporting the UK's transition to a low-carbon economy!
Showcase Your Communication Skills: Since this role involves a lot of stakeholder engagement, it's crucial to demonstrate your written communication prowess. Use clear, concise language and ensure your writing style matches the corporate tone we value at Costain.
Highlight Relevant Experience: Don’t forget to mention any previous experience in community relations or stakeholder management. We love seeing how you've successfully managed relationships and handled enquiries or complaints in the past!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Costain Group PLC
✨Know Your Stakeholders
Before the interview, research the key stakeholders relevant to the role. Understand their interests and concerns, especially in relation to community engagement and energy projects. This will help you demonstrate your knowledge and show that you can effectively manage relationships.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with diverse groups in the past. Whether it's through newsletters, social media, or public events, be ready to discuss your writing style and how it aligns with corporate tones. This is crucial for a role that involves producing communications material.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've managed complaints or enquiries effectively. Be prepared to explain your approach to resolving issues while maintaining stakeholder satisfaction. Highlighting your negotiation and facilitation skills will set you apart.
✨Engagement is Key
Discuss your experience in facilitating community engagement events. Share how you've planned and executed these activities, and the impact they had on stakeholder relationships. Showing your passion for community involvement will resonate well with the interviewers.