At a Glance
- Tasks: Support HR operations, manage international assignees, and ensure accurate administration.
- Company: Join Costa Coffee, a global brand reimagining coffee experiences with passion and purpose.
- Benefits: Enjoy hybrid work, competitive pension, financial support, and discounts at Costa stores.
- Other info: Be part of a community that values authenticity, progression, and making a difference.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Experience in HR administration, strong organisation skills, and proficiency in Microsoft 365.
The predicted salary is between 33435 - 40865 £ per year.
At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose. As a proud part of the Coca-Cola system, and working hand in hand with our pioneering partners we’re in over 50 countries and counting.
As a People Operations Administrator, you’ll support a fast-paced People Shared Services function, delivering excellent customer service to our colleagues while maintaining high-quality HR data and compliance. With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.
What you’ll do:
- Managing international assignees, from relocation support to immigration and visa case handling
- Acting as a second-line (Tier-2) support for People queries, resolving or escalating with ownership
- Ensuring timely, accurate People administration – including contracts, letters, and audits
- Collaborating with our third-party managed service team to maintain excellent service
- Supporting continuous improvement projects and system/data accuracy initiatives
Who you are:
- An expert with experience in People Operations or HR administration in a busy environment
- A detail-focused decision-maker with strong organisation and prioritisation skills
- A natural communicator who thrives on supporting others and solving problems
- A team player who enjoys working collaboratively but can also take initiative
- Proficient in Microsoft 365, and ideally experienced with tools like Ceridian/Dayforce or SharePoint
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some pretty brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa-owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
We believe in living life with heart – and that starts with our people. By showing up as our authentic selves, we create a culture that embraces the unique blend of experiences, perspectives, and backgrounds each person brings, reflecting the richness of our global brand. Grounded in our core values, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players, we strive to make a meaningful impact in everything we do.
From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee-growing regions and right here at home. Reimagining coffee experiences to make a difference.
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
People Operations Administrator - 6m FTC, Hybrid – St Albans employer: Costa
As an Assistant Costa Coffee Manager at our Bridgend location, you'll be part of a dynamic team within a healthcare environment, where we prioritise exceptional service and operational excellence. We offer a comprehensive benefits package, including career growth opportunities through our Career Pathways and MyLearning programmes, as well as exclusive discounts on travel and shopping, ensuring that your hard work is recognised and rewarded. Join us to thrive in a supportive work culture that values your contributions and promotes wellness and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Administrator - 6m FTC, Hybrid – St Albans
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Costa and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace People Operations Administrator - 6m FTC, Hybrid – St Albans
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Costa. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Costa
✨Showcase Your Adaptability
Given that this is a temporary HR role at Costa, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Costa uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Costa.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Costa.
