At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences.
- Company: Join Costa Coffee, a leader in crafting great coffee since 1971.
- Benefits: Enjoy 50% off food and drink, flexible shifts, and a supportive team.
- Other info: Embrace a culture of diversity, equity, and inclusion while growing your career.
- Why this job: Be part of a vibrant team and make a real difference in customers' days.
- Qualifications: Positive attitude, great communication skills, and a passion for teamwork.
The predicted salary is between 31500 - 38500 £ per year.
At Costa Coffee, we craft great coffee and memorable experiences. As a Barista, you’ll bring energy, warmth and skill to every shift. We also offer flexible shifts to suit both your needs and the store’s.
Why Costa
- 50% discount on all food and drink in Costa-owned stores
- We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work.
- Through the Costa Foundation, you’ll also support communities locally and globally.
What you’ll do
- Serve great coffee and deliver an energising customer experience
- Master our menu and maintain high standards
- Keep the store clean, welcoming and running smoothly
- Work collaboratively as a team player to make the store the best it can be
Who you are
- Resourcefulness, adaptability, and a positive, can-do attitude
- Accountability and pride in delivering quality
- A calm, composed approach and great communication skills
- A genuine people focus and enthusiasm for working with others
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
Barista in Leeds employer: Costa
As an Assistant Costa Coffee Manager at our Bridgend location, you'll be part of a dynamic team within a healthcare environment, where we prioritise exceptional service and operational excellence. We offer a comprehensive benefits package, including career growth opportunities through our Career Pathways and MyLearning programmes, as well as exclusive discounts on travel and shopping, ensuring that your hard work is recognised and rewarded. Join us to thrive in a supportive work culture that values your contributions and promotes wellness and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Leeds
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Costa, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Costa!
We think you need these skills to ace Barista in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Costa, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Costa and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Costa that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Costa
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
