At a Glance
- Tasks: Lead your team in delivering exceptional coffee experiences and support daily operations.
- Company: Join the UK's largest motorway services operator, known for its supportive culture.
- Benefits: Enjoy a competitive salary, annual bonuses, and up to 60% discount on products.
- Other info: Fantastic development opportunities and a commitment to equality and inclusion.
- Why this job: Kickstart your leadership journey while making a real impact in a buzzing environment.
- Qualifications: Experience in team leadership and a passion for coffee and customer service.
The predicted salary is between 27707 - 27707 £ per year.
As a Team Leader you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK’s rest stop experience.
A bit about the role:
- As a Team Leader, you’ll have your first taste of leadership responsibility, accountability and autonomy.
- You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities.
- Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences.
- Making the most of people’s talents they’re in the right place to maximise sales.
- Training and accrediting new Baristas.
- Getting familiar with new recipes and ranges, and sharing the exciting news with the team.
- Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores.
- Becoming a brand ambassador and helping us shine.
A passion for coffee and people is just the start of what we’re looking for. What else makes a great Team Leader?
- Reliability to open and close the store safely and on time.
- Team leadership experience in a buzzing environment.
- Ability to take on shared responsibility whilst on shift and support team members.
- A love of turning knowledge and know-how into hot ideas to help your store succeed.
- Willingness to learn and be bold, brave and action-orientated.
- Flexible approach and can-do attitude, as each day offers exciting new challenges.
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
- £27,707 per annum.
- 40 hours per week.
- Annual bonus up to £3,445pa.
- Up to 60% colleague discount across our franchise partner brands.
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance.
- Fantastic development opportunities including funded qualifications leading to the next step in your career being a Site Operations Manager.
And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.
We’re Moto, we’re the future of motorway rest stops and we want you to be part of that future. A role at the UK’s largest motorway services operator means being part of an ambitious and supportive organisation who have been brightening peoples’ journeys through life for nearly 60 years. We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.
Team Leader in Carlisle employer: Costa
As an Assistant Costa Coffee Manager at our Bridgend location, you'll be part of a dynamic team within a healthcare environment, where we prioritise exceptional service and operational excellence. We offer a comprehensive benefits package, including career growth opportunities through our Career Pathways and MyLearning programmes, as well as exclusive discounts on travel and shopping, ensuring that your hard work is recognised and rewarded. Join us to thrive in a supportive work culture that values your contributions and promotes wellness and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Carlisle
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Costa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Costa
Don't be shy about reaching out to Costa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader in Carlisle
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Costa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Costa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
