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- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join the global coffee brand with exciting growth plans and a supportive culture.
- Benefits: Enjoy a competitive salary, generous discounts, and a matched pension scheme.
- Other info: Great opportunities for career growth and personal development.
- Why this job: Be part of a dynamic team that values diversity and empowers you to shine.
- Qualifications: Proven leadership skills and a passion for developing successful teams.
The predicted salary is between 38000 - 38000 £ per year.
Store Manager – Edinburgh, The Gyle Shopping Centre - Up to £38,000 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward‑thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - The Gyle Edinburgh employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - The Gyle Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. Understanding their values will help you connect with the team and show you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your leadership experience and customer service skills.
✨Tip Number 3
Show your passion for coffee! Bring up your favourite drinks or experiences at Costa during the interview. It’ll demonstrate your enthusiasm for the brand and your commitment to creating that Costa buzz.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and show your eagerness to join the team.
We think you need these skills to ace Store Manager - The Gyle Edinburgh
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can bring that Costa buzz to life!
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic: We value authenticity, so don’t be afraid to show your personality in your application. Share your unique ingredients and what makes you a great fit for our team at Costa. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team at Costa!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee
Familiarise yourself with Costa's coffee offerings and their unique selling points. Being able to discuss your favourite drinks and how they fit into the brand's ethos will show your passion for the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve driven a strong customer service culture or improved team performance, as this aligns perfectly with what Costa is looking for.
✨Understand the Community
Research The Gyle Shopping Centre and its local community. Be ready to discuss how you would engage with local customers and create a welcoming environment that encourages repeat visits. This shows you’re proactive and community-focused.
✨Embrace Costa's Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Prepare to share how you embody these values in your work, as cultural fit is crucial for them.