At a Glance
- Tasks: Lead a team, drive customer service, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Up to £38,000 salary, 50% food and drink discount, and a matched pension scheme.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Strong leadership skills and experience in team management.
The predicted salary is between 38000 - 38000 € per year.
Job Description Store Manager – NEXT, Biggleswade - Up to £38,000 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too. So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - NEXT Biggleswade employer: Costa Limited
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every team member can thrive. As a Store Manager in Biggleswade, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the potential for significant bonuses, all while leading a passionate team dedicated to exceptional customer service. Join us to not only advance your career but also to be part of a culture that values diversity, innovation, and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - NEXT Biggleswade
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee, especially those in management roles. They can give you insider tips on what it takes to succeed as a Store Manager and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by understanding Costa's values and culture. Think about how your leadership style aligns with their focus on customer service and team development. We want to see that you’re not just a fit for the role, but for the brand too!
✨Tip Number 3
Showcase your achievements! When discussing your past experiences, highlight specific examples of how you've driven sales, improved customer satisfaction, or developed your team. Numbers speak volumes, so don’t shy away from sharing your successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Costa family. Let’s get you on board and stirring up success together!
We think you need these skills to ace Store Manager - NEXT Biggleswade
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about being a Store Manager and how you can contribute to our Costa buzz!
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your leadership experience and any achievements that align with our values like 'Disciplined to Deliver' and 'Win with Warmth'.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit. Share specific examples of how you've developed teams or improved customer service in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Costa!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee and Culture
Before the interview, brush up on Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. Being able to discuss how you align with their mission will show that you're not just looking for a job, but that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed and developed teams. Highlight specific situations where your leadership made a positive impact on sales or customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about how you would handle difficult customers or manage team conflicts. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the store's goals, team dynamics, or how they measure success. This shows your interest in the role and helps you gauge if the company is the right fit for you.
