At a Glance
- Tasks: Lead a vibrant team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a matched pension scheme.
- Why this job: Shape your career while making a real impact in the community and fostering team success.
- Qualifications: Strong leadership skills and experience in managing successful teams.
- Other info: Be part of a diverse culture that values progress and teamwork.
The predicted salary is between 32000 - 48000 £ per year.
Costa New Oxford Street High Street, 104 New Oxford Street, London, Greater London, United Kingdom
Posted Thursday 11 December 2025 at 00:00 | Expires Friday 13 February 2026 at 23:59
Store Manager – New Oxford Street, London – Up to £40,000 per annum - Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
So, why Costa?
- We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
- Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
- We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Lon New Oxford St employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Lon New Oxford St
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice your storytelling skills! Be ready to share specific examples of how you've successfully managed teams and improved customer experiences. We want to hear about your wins and how you can bring that Costa buzz to the team!
✨Tip Number 3
Network like a pro! Connect with current or former Costa employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the Costa family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa team and ready to stir up some success!
We think you need these skills to ace Store Manager - Lon New Oxford St
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share why you’re excited about the opportunity at Costa and how you can contribute to that Costa buzz we all know and love.
Highlight Your Leadership Skills: As a Store Manager, you’ll be leading a team, so make sure to showcase your leadership experience. Use specific examples of how you've developed teams and driven success in previous roles to really stand out.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Mention how your skills align with our values like 'Passion for Progress' and 'Trusted Team Players'.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Costa family!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee
As a Store Manager at Costa, you’ll need to show your passion for coffee and customer service. Brush up on your knowledge of different coffee types, brewing methods, and the Costa brand values. This will not only impress your interviewers but also demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Think about specific situations where you’ve motivated staff or improved team performance. This will help you illustrate that you’re the strong leader they’re looking for.
✨Understand the Customer Experience
Costa is all about creating a welcoming environment for customers. Be ready to discuss how you would enhance customer satisfaction and drive a positive NPS. Share ideas on community engagement and how you can attract new customers to the store.
✨Align with Company Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Prepare to explain how your personal values align with these and how you can contribute to their culture.