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For Companies At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create a welcoming environment.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Strong leadership skills and experience in team management.
- Other info: Be part of a diverse culture that values progress and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Letchworth Drive Thru employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Letchworth Drive Thru
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice your storytelling skills! Be ready to share specific examples of how you've successfully managed teams and driven customer satisfaction in the past. This will help you stand out as a strong candidate who can deliver results.
✨Tip Number 3
Network like a pro! Connect with current or former Costa employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family and ready to stir up some success!
We think you need these skills to ace Store Manager - Letchworth Drive Thru
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can contribute to the Costa buzz!
Tailor Your CV: Make sure to customise your CV to highlight your leadership experience and team development skills. We’re looking for someone who can drive a strong customer service culture, so showcase any relevant achievements!
Be Authentic: Don’t be afraid to show your personality in your application. We value diversity and want to know the real you! Share your unique ingredients that make you a great fit for our team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our Costa family!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and values. Being able to discuss your favourite drinks and how they align with the brand's ethos will show your passion for the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve driven a strong customer service culture or improved team performance.
✨Understand the Community
Research the local community around Letchworth and think about how you can engage with it. Be ready to share ideas on how to attract new customers and create a welcoming environment.
✨Emphasise Your Ambition
Costa is looking for forward-thinkers, so be sure to express your ambitions and how you see yourself contributing to the company's growth journey. Share your vision for the store and how you plan to achieve success.
