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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch customer service and community engagement.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Up to £38,000 salary, 50% food and drink discount, and generous pension scheme.
- Other info: Opportunity to earn bonuses and shape the future of our coffee culture.
- Why this job: Be part of a dynamic culture that values diversity and personal growth.
- Qualifications: Strong leadership skills and experience in team management required.
The predicted salary is between 38000 - 38000 £ per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Responsibilities:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Qualifications:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Glasgow City employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Glasgow City
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve successfully managed teams and driven customer satisfaction in your previous roles.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. First impressions matter, so show them you’re serious about being a Store Manager by being punctual and professional.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds!
We think you need these skills to ace Store Manager - Glasgow City
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about being part of the Costa family and how you can contribute to our vibrant culture.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your leadership experience and any achievements that demonstrate your ability to drive sales and develop teams. We love seeing how you've made a difference in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Costa. Share your vision for the store and how you plan to create that 'Costa buzz'. Keep it engaging and personal – we want to get to know the real you!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the info you need about the role and our amazing perks right there.
How to prepare for a job interview at Costa Limited
✨Know Your Costa Coffee
Before the interview, dive deep into Costa's values and mission. Understand their commitment to customer service and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed a team or improved customer satisfaction. Highlight how you can inspire and develop your team to achieve greatness.
✨Emphasise Your Customer Focus
Costa is all about creating a welcoming environment for customers. Be ready to discuss how you've previously driven customer service excellence. Share specific strategies you've implemented to enhance customer experience and loyalty.
✨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions to ask about the store's culture, team dynamics, and growth opportunities. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.