At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a matched pension scheme.
- Other info: Embrace diversity and inclusion while enjoying excellent career development opportunities.
- Why this job: Be a key player in shaping a thriving store culture and community.
- Qualifications: Strong leadership skills and experience in team management are essential.
The predicted salary is between 36000 - 36000 £ per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Eastbourne Area employer: Costa Limited
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every team member can thrive. As a Store Manager in the Eastbourne area, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and performance-based bonuses, all while fostering a culture of growth and community engagement. Join us to lead a passionate team, drive customer satisfaction, and make a meaningful impact in your local area.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Eastbourne Area
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local business community. You never know who might have a lead on a Store Manager position at Costa Coffee or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're near Eastbourne, pop into a Costa store and chat with the team. Express your interest in the Store Manager role and ask about their experiences. It’s a great way to make a memorable impression.
✨Tip Number 3
Prepare for the interview by researching Costa's values and culture. Think about how your leadership style aligns with their focus on customer service and team development. We want to see that passion for progress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family and contributing to our growth journey.
We think you need these skills to ace Store Manager - Eastbourne Area
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can contribute to the Costa buzz!
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements that demonstrate your ability to drive sales and develop teams. We love seeing how you've made a difference in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for Costa. Share your vision for the store and how you plan to create an inviting atmosphere for customers. Be genuine and let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and values. Being able to discuss your favourite drinks or the brand's commitment to quality will show your passion for the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve driven customer service culture or improved team performance.
✨Understand the Community
Research the Eastbourne area and think about how you can engage with the local community. Be ready to share ideas on attracting new customers and creating a welcoming environment.
✨Emphasise Your Ambition
Costa is looking for forward-thinkers, so express your ambition and how you see yourself contributing to the company's growth. Share your vision for the store and how you plan to achieve success.
