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For Companies At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Be a key player in shaping a welcoming community hub while developing your leadership skills.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Embrace diversity and inclusion in a supportive work environment.
The predicted salary is between 35000 - 35000 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Costa Chislehurst High St 53, 53 High Street, London, Greater London, United Kingdom
Store Manager - Chislehurst employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Chislehurst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee, especially in the Chislehurst area. They can give you insider tips on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. Think about your past experiences and how they align with Costa's values. We want to see your passion for progress and how you can drive that Costa buzz!
✨Tip Number 3
Showcase your unique ingredients! When you get the chance to chat with the hiring team, highlight your leadership style and how you’ve successfully developed teams in the past. Make sure they see you as a brand ambassador who can maintain high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family and ready to stir up some success with us!
We think you need these skills to ace Store Manager - Chislehurst
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can contribute to the Costa buzz!
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements that demonstrate your ability to drive sales and develop teams. We love seeing how you've made a difference in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Costa. Share your vision for the store and how you plan to create an inviting atmosphere for customers. Be genuine and let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Costa family!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee and Culture
Before your interview, brush up on Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. Being able to discuss how you can embody these values will show that you're not just looking for a job, but that you genuinely want to be part of the Costa family.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or improved customer satisfaction. Highlighting your ability to train and develop others will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about situations where you've had to handle difficult customers or make quick decisions. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or how they measure success. This shows your interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.