At a Glance
- Tasks: Provide expert people advice and coaching to enhance team member experiences.
- Company: Join Costa Coffee, a global brand reimagining coffee experiences.
- Benefits: Enjoy competitive perks like share ownership, bonuses, and discounts.
- Other info: Flexible working with a supportive culture that values diversity and inclusion.
- Why this job: Make a real impact in a vibrant community-focused environment.
- Qualifications: Experience in HR roles and strong knowledge of UK employment law.
The predicted salary is between 37000 - 37000 £ per year.
At Costa Coffee, we are reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Partnering with leaders across UK&I, you'll provide expert people advice and coaching, helping deliver our People Strategy and create great team member experiences that support business success.
We may be a global brand, but we haven't forgotten our roots. That's where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes.
When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa's success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP).
- An annual discretionary bonus scheme, based on business results and individual contribution.
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%.
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure.
- 50% discount in all Costa-owned stores, and 25% off in other participating stores.
- Private medical cover thanks to our Private Healthcare scheme.
We're passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you'll do
Being a People Advisor is about so much more than bringing our coffee to the world. It's your chance to stir up real success - which means you'll be:
- Partnering with leaders across our UK&I business to provide expert people advice, coaching and support that drives business performance and improves team member experience.
- Building trusted stakeholder relationships and using data-led insights to shape people plans, identify risks and deliver practical solutions.
- Supporting managers with performance, development and employee relations matters, ensuring fair and consistent decision making at all times.
- Leading and supporting organisational change, people projects and strategic initiatives in partnership with the Senior People Partner.
- Championing an inclusive, high-performing culture by supporting engagement, talent development and continuous improvement across the business.
Who you are
It's your unique blend we're interested in:
- Previous experience in a People Advisor, HR Advisor, People Partner or similar HR role within a fast-paced Retail or Hospitality business.
- Strong knowledge of UK employment law and experience managing employee relations matters.
- Proven ability to build trusted relationships and influence stakeholders at all levels.
- Skilled at coaching and constructively challenging managers, with a high degree of professionalism, integrity and discretion.
Where you'll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most - whether that's a team moment, a creative session, or simply coming together to share ideas. We're excited to be moving into a new home for our brand in St Albans in January 2027 - an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
People Advisor UK&I in St Albans employer: Costa Limited
At Costa Limited, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and adaptability are celebrated. As a Barista at our Fortress Blvd Omega location in Burtonwood, you'll enjoy flexible shifts, a generous 50% discount on food and drinks, and opportunities for personal growth within a supportive environment dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land People Advisor UK&I in St Albans
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Costa Limited!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Costa Limited.
We think you need these skills to ace People Advisor UK&I in St Albans
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Costa Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Costa Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Costa Limited. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Costa Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Costa Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Costa Limited.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Costa Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Costa Limited and how you would contribute to adapting HR strategies.
