At a Glance
- Tasks: Shape internal communications and engage over 20,000 team members at Costa Coffee.
- Company: Join a globally recognised coffee brand with a passion for people and culture.
- Benefits: Enjoy competitive perks like bonuses, discounts, and private healthcare.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on communication strategies that drive engagement and performance.
- Qualifications: Experience in internal communications and storytelling with strong leadership skills.
The predicted salary is between 44595 - 54505 £ per year.
- Internaland Leadership Communications Manager
- Whatyou'lldo
You'llshapehow Costa Coffee’steammembersunderstandwherewe’reheading, whyitmattersandtheparttheyplayinoursuccess.
You’llcombinestrategicthinkingwithhands-ondelivery, turning Costa'sprioritiesintoaclearandcompellingteammembernarrative.
You'll
- Ownanddeliverourinternalandleadershipcommunicationsstrategy, annualplanandcommunicationsdrumbeat, translatingbusinessprioritiesintoarhythmofcampaigns, leadershipmomentsandcommunicationactivity
- Shapeexecutiveandleadershipcommunicationsacrosscompany-widemeetings, eventsandkeystrategicmoments
- Leadcommunicationsplanninganddeliveryformajorbusinesschangeandtransformationinitiatives, includingcomplexorsensitivecommunicationsmoments.
- Actasthecommunicationsleadformajorbusinesspriorities, organisationalchangeandstrategicprogrammes
- Partnerwithseniorandexecutiveleaders, advisingoncommunicationsstrategyandstakeholderengagement, whileworkingcollaborativelyacrosscommunicationsandbusinessteams
- Setthemeasurementapproachforinternalcommunications, usinginsighttodemonstrateimpactandcontinuouslyimprove
- Whoyouare
You'llbeanexperiencedcommunicationsleaderwhocanmoveconfidentlybetweenstrategy, seniorcounselandhigh-qualitydelivery. You'llbring:
- Extensiveinternalandleadershipcommunicationsexperiencewithinalarge, complexorglobalorganisation
- Astrongtrackrecordoftranslatingbusinessprioritiesintocompellingnarratives, supportedbyexcellentwriting, storytellingandstakeholdermanagementskills
- Credibilityandconfidenceadvising, influencingandconstructivelychallengingexecutiveandseniorleaders
- Provenleadershipofhigh-profilecampaigns, leadershipeventsandmulti-channelcommunicationsfromstrategythroughtomeasurement
- Excellentjudgement, withexperiencemanagingcomplex, sensitiveandfast-movingcommunications
- Significantexperienceleadingcommunicationsforchange, transformationororganisationalevolution
- Experienceinretail, hospitalityor FMCGwouldbeuseful, butisn'tessential.
Whereyou'llwork
Our Support Centreteamsworkflexibly, combininghomeworkingwithin-personcollaboration. From January2027, we'llbebasedinournew St Albansoffice, withteamscomingtogetherthreedaysaweek.
Arareopportunitytoshapehowoneoftheworld'smostrecognisedcoffeebrandscommunicateswithitspeople, partneringwithseniorleaderstoinfluenceculture, engagementandbusinessperformanceacrossaglobalorganisation.
Shapehowmorethan20,000Costateammembersconnectwithourstrategy, leadersandculture.
You'lldrivehigh-impactcommunicationsthatbuildclarity, confidenceandconnectionacrossourglobalbusiness, partneringcloselywithseniorleaderstobring Costa'sprioritiestolife.
At Costa Coffee, wearewhatwecraft. Aspartof The Coca-Cola System, we'rebringinggreatcoffeeexperiencestocustomersinover50countriesacrossstores, machines, andonthego.
So, why Costa Coffee?
We'repassionateaboutcreatinganenvironmentwhereeveryonecanthrive. Whenyoujoin Costa, you'llenjoy:
- Annualdiscretionarybonus
- Share Investment Planthrough Coca-Cola
- Matchedpensioncontributionsupto10%
- Privatehealthcare
- 50%discountin Costa-ownedstores
- Arangeofwellbeing, financialandlifestylebenefits
Wechampiondiversity, equityandinclusion, creatingaculturewhereeveryonecanbringtheirauthenticselftowork.
- Therewillbe
- Hybrid|St Albans
- #J-18808-Ljbffr
Internal Communications Manager in St Albans employer: Costa Limited
At Costa Limited, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and adaptability are celebrated. As a Barista at our Fortress Blvd Omega location in Burtonwood, you'll enjoy flexible shifts, a generous 50% discount on food and drinks, and opportunities for personal growth within a supportive environment dedicated to delivering exceptional customer experiences.
