Assets and Estates Manager in St Albans

At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose. Our teams truly make a difference. Whether it’s pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success.

We have an exciting opportunity for a qualified Surveyor to join our UK&I Property Team. Working closely with the Head of Assets & Estates, you will support the delivery of our three-year Asset and Estates Strategy while managing a complex, multi-site retail leasehold portfolio. This role is ideal for a Chartered Surveyor with strong retail property experience who is looking to progress their career within a fast-paced, growing organisation. We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply.

What you’ll do

• Support the Head of Assets & Estates in delivering the overall Portfolio plan for the UK.
• Assist in the delivery of the annual lease event programme and take ownership of the transactions including rent reviews, lease renewals and re-gears across the leasehold estate, ensuring key milestones are met within agreed timescales.
• Manage and develop relationships with external property partners to drive effective estate management.
• Support the planning and delivery of annual leasehold estate events and associated budgets.
• Ensure robust governance, legal compliance, and risk management across concession and leasehold estates.
• Drive continuous improvement with stakeholders both internally and externally.

Who you are

• RICS-qualified Chartered Surveyor (preferred), with experience managing a significant and diverse commercial property portfolio (including Travel locations), gained preferably within a client/in-house environment.
• Strong knowledge and hands-on experience of lease events, including renewals, breaks, and re-gears.
• Prior experience of working on competitive tenders in both Rail and Air locations preferred.
• Commercially aware, forward thinking with a strong interest in the retail property market and its dynamics.
• Proven ability to manage and influence internal and third-party stakeholders effectively.
• Excellent written and verbal communication skills, with the confidence to operate in a fast-paced environment.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP).
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%.
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure.
• 50% discount in all Costa-owned stores, and 25% off in other participating stores.
• Private medical cover thanks to our Private Healthcare scheme.

Location - Where you’ll work: Hybrid, St Albans. Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.

We believe in living life with heart – and that starts with our people. By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand.

Grounded in our core values—Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players—we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee-growing regions and right here at home.