Senior Ops Efficiency Leader - UK&I Retail

Senior Ops Efficiency Leader - UK&I Retail

Full-Time 56700 - 69300 Β£ / year (est.) No working from home possible
Costa Limited

At a Glance

  • Tasks: Lead a team to optimise operations and enhance customer experience at Costa Coffee.
  • Company: Join the iconic Costa Coffee brand known for its commitment to quality and innovation.
  • Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work culture.
  • Other info: Be part of a dynamic environment focused on continuous improvement and customer satisfaction.
  • Why this job: Make a real impact on efficiency strategies while working with a passionate team.
  • Qualifications: Experience in operations management and strong leadership skills required.

The predicted salary is between 56700 - 69300 Β£ per year.

Costa Coffee is seeking a Senior Operations Efficiency Manager to define and deliver the UK&I efficiency strategy, optimise labour deployment, and protect the customer experience across channels.

You will lead a multi-functional team, drive large-scale productivity projects, and develop the labour model and analytics to deliver substantial annual savings while upholding Costa's values.

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Senior Ops Efficiency Leader - UK&I Retail employer: Costa Limited

At Costa Limited, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and adaptability are celebrated. As a Barista at our Fortress Blvd Omega location in Burtonwood, you'll enjoy flexible shifts, a generous 50% discount on food and drinks, and opportunities for personal growth within a supportive environment dedicated to delivering exceptional customer experiences.

Costa Limited

Contact Details:

Costa Limited Recruitment Team

We think you need these skills to ace Senior Ops Efficiency Leader - UK&I Retail

Operations Management
Efficiency Strategy Development
Labour Deployment Optimisation
Customer Experience Protection
Team Leadership
Productivity Project Management
Labour Model Development