Senior Global Business Development Manager
Senior Global Business Development Manager

Senior Global Business Development Manager

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive global business growth in travel retail, focusing on North America and Asia.
  • Company: Join Costa Coffee, a leading global coffee brand with a vibrant community.
  • Benefits: Enjoy competitive perks like share ownership, discounts, and private healthcare.
  • Why this job: Make a real impact in a dynamic role with extensive travel opportunities.
  • Qualifications: Experience in strategic planning and deep knowledge of travel retail required.
  • Other info: Flexible working environment with a focus on diversity and inclusion.

The predicted salary is between 43200 - 72000 £ per year.

As a Senior Global Business Development Manager - Travel, there has never been a better time to join. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

  • Own a piece of Costa's success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
  • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
  • 50% discount in all Costa-owned stores, and 25% off in other participating stores
  • Private medical cover thanks to our Private Healthcare scheme

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

Responsibilities

  • Drive new business growth by identifying and securing new travel retail opportunities globally, with a particular focus on North America and Asia (excluding China)
  • Support Global and Regional teams in maintaining and strengthening relationships with key global partners
  • Support global tender processes for new Travel Retail opportunities, providing clear commercial forecasts that optimise Costa's footprint in key travel environments
  • Support delivery of the in year global P&L for the Travel Retail channel
  • Contribute to achieving annual and long-range targets for store openings, retention, sales, and operating income
  • Support negotiations and finalisation of partner agreements, including internal alignment on commercial terms and interpretation of legal agreements with Legal

Who you are

  • Experience of strategic planning, financial management, and operational best practices
  • Deep Travel Retail knowledge across airports, rail and other transit environments
  • Experience of multi-platform B2B models
  • End to end tendering: RFP/RFI interpretation, space modelling, passenger and dwell time analytics, competitor mapping, concept narrative, financial modelling, bid writing and pitch leadership

Where you’ll work

Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most - whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a new home for our brand in St Albans in January 2027 - an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life, however this role will also involve extensive travel, on average 1 week every 6/8 weeks.

For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com

About Costa

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go - we’ve got you covered. Drive Costa Coffee’s global Travel Retail growth by targeting new opportunities in North America and Asia. Strengthen partner relationships and support teams worldwide to deliver a consistent, commercially smart expansion aligned with Costa’s long term ambitions. Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

Senior Global Business Development Manager employer: Costa Limited

At Costa Coffee, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With a strong emphasis on employee growth, we offer unique benefits such as a share investment plan, generous pension contributions, and private medical cover, all while supporting our team members through the Costa Financial Support Fund. Our new Support Centre in St Albans will provide an inspiring environment for collaboration, ensuring you can thrive both personally and professionally as you help drive our global ambitions in the travel retail sector.
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Contact Detail:

Costa Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Global Business Development Manager

✨Tip Number 1

Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.

✨Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their values, culture, and recent news. When you show genuine interest in Costa and its mission, it’ll definitely set you apart from the crowd!

✨Tip Number 3

Practice your pitch! You want to be able to clearly articulate your experience and how it aligns with the role. We recommend doing mock interviews with friends or using online resources to refine your delivery.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows that you’re genuinely interested in the position and appreciate the opportunity.

We think you need these skills to ace Senior Global Business Development Manager

Strategic Planning
Financial Management
Operational Best Practices
Travel Retail Knowledge
B2B Models
Tendering Processes
RFP/RFI Interpretation
Space Modelling
Passenger and Dwell Time Analytics
Competitor Mapping
Concept Narrative Development
Financial Modelling
Bid Writing
Pitch Leadership
Relationship Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for the coffee industry and business development shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference at Costa.

Tailor Your Experience: Make sure to highlight your relevant experience in travel retail and B2B models. We’re looking for someone who can drive growth, so connect your past achievements to what we’re doing at Costa.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see how you fit into our team and culture.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Costa.

How to prepare for a job interview at Costa Limited

✨Know Your Market

Before the interview, dive deep into the travel retail market, especially in North America and Asia. Understand current trends, key players, and potential opportunities. This knowledge will not only impress your interviewers but also show that you're genuinely interested in driving Costa's growth.

✨Showcase Your Strategic Skills

Prepare to discuss your experience with strategic planning and financial management. Bring examples of how you've successfully identified new business opportunities or improved existing processes. Highlighting your ability to think strategically will resonate well with the role's requirements.

✨Master the Tender Process

Brush up on your end-to-end tendering skills. Be ready to explain your approach to RFP/RFI interpretation and how you’ve led successful bids in the past. This is crucial for the role, so demonstrating your expertise here will set you apart from other candidates.

✨Emphasise Team Collaboration

Costa values teamwork, so be prepared to share examples of how you've collaborated with global teams and strengthened partner relationships. Discuss how you align internal stakeholders on commercial terms and legal agreements, showcasing your ability to work effectively within a team.

Senior Global Business Development Manager
Costa Limited

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