At a Glance
- Tasks: Lead a team, drive customer service, and create a welcoming atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Strong leadership skills and experience in team management.
- Other info: Be part of a diverse culture that values progress and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Letchworth Drive Thru in Norton employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Letchworth Drive Thru in Norton
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local community. You never know who might have a lead on a Store Manager position at Costa Coffee or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're near a Costa store, pop in and chat with the team. Express your interest in the Store Manager role and ask about any upcoming opportunities. It’s a great way to make a memorable impression.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Costa Coffee's values and culture. Be ready to discuss how your leadership style aligns with their mission of creating that Costa buzz and driving customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family and being part of our growth journey.
We think you need these skills to ace Store Manager - Letchworth Drive Thru in Norton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about being part of the Costa family and how you can contribute to our buzz!
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your unique experiences and what makes you a great fit for our culture. We’re all about bringing real people into our mix!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on board with our exciting journey at Costa!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and values. Being able to discuss your favourite drinks or the brand's commitment to quality will show your passion for the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve driven customer service culture or improved team performance.
✨Understand the Community
Research the local community around the Letchworth Drive Thru. Be ready to discuss how you would engage with local customers and create a welcoming environment that encourages repeat visits.
✨Emphasise Your Ambition
Costa is looking for forward-thinkers. Share your vision for the store and how you plan to contribute to its growth. Discuss your career aspirations and how they align with Costa's goals.