At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a matched pension scheme.
- Other info: Embrace diversity and inclusion in a supportive work environment with great career progression.
- Why this job: Be a key player in shaping a welcoming community hub while developing your leadership skills.
- Qualifications: Proven leadership experience and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Bideford High St in Northam employer: Costa Limited
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every team member can thrive. As a Store Manager in Bideford High Street, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the potential for significant bonuses, all while fostering a culture of growth and community engagement. Join us to lead a passionate team, drive customer satisfaction, and make a meaningful impact in your local area.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Bideford High St in Northam
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local business scene. A friendly chat can lead to insider info about job openings or even a referral that could land you an interview.
✨Tip Number 2
Show up in person! If you're eyeing a specific Costa Coffee store, pop in and introduce yourself. A warm smile and a genuine interest can make a lasting impression on the management team.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Costa Coffee’s values and recent initiatives. Being able to discuss how you align with their culture will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family and ready to stir up some success!
We think you need these skills to ace Store Manager - Bideford High St in Northam
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you love coffee and customer service, so don’t hold back on sharing your excitement about joining Costa!
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements that demonstrate your ability to drive sales and develop teams. We’re looking for those unique ingredients that make you a perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the one for the job. Use it to connect your past experiences with what we’re looking for in a Store Manager. Be genuine and let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee and Culture
Before the interview, brush up on Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. Being able to discuss how you can embody these values will show that you're not just a fit for the role, but also for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Think about specific challenges you've faced and how you overcame them. This will demonstrate your ability to lead and inspire others, which is crucial for a Store Manager.
✨Engage with Customer Service Scenarios
Anticipate questions related to customer service and be ready to share your approach to creating a positive customer experience. Consider discussing how you would handle difficult situations or complaints, as this will highlight your problem-solving skills and dedication to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the store's goals, team dynamics, or how success is measured. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
