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- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join the global coffee brand with exciting growth plans and a supportive culture.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a matched pension scheme.
- Other info: Embrace diversity and inclusion while enjoying excellent career development opportunities.
- Why this job: Be a key player in shaping a thriving store and community connection.
- Qualifications: Strong leadership skills and experience in managing successful teams.
The predicted salary is between 38000 - 38000 £ per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Locations
Store Manager - Newport Chepstow DT employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Newport Chepstow DT
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice your storytelling skills! When discussing your experience, share specific examples of how you've developed teams or improved customer satisfaction. This will help you stand out as a strong candidate who can drive that Costa buzz.
✨Tip Number 3
Network like a pro! Connect with current or former Costa employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family and ready to stir up success with us!
We think you need these skills to ace Store Manager - Newport Chepstow DT
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about being part of the Costa family and how you can contribute to our buzz!
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your leadership experience and any achievements that demonstrate your ability to drive sales and develop teams. We love seeing how you've made a difference in previous roles!
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your unique experiences and what makes you a great fit for our culture. Remember, we’re looking for someone who can bring their real self into our mix!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our team at Costa Newport Chepstow DT!
How to prepare for a job interview at Costa Limited
✨Know Your Costa Coffee
Before the interview, dive deep into Costa's values and mission. Understand their commitment to customer service and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed a team or improved customer satisfaction. Highlight how you can inspire and develop others, as this is key to Costa's culture.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or motivating your team during a busy shift. Think through these scenarios beforehand and be ready to share your thought process and solutions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's goals, team dynamics, or how they measure success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.