Marketing Executive (POS Implementation)

At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose. Our teams truly make a difference. Whether it's pioneering new tech for the perfect pour, launching award‑winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success.

As our Marketing Executive – POS, you’ll be at the heart of bringing our brand to life in stores across the UK. This is a high‑impact role where your creativity, commercial instinct, and POS expertise will directly shape how millions of customers experience our products. We’re looking for a driven, hands‑on marketer who thrives in a fast‑paced environment and wants to grow within a successful, ambitious business. We value curiosity, inclusivity, and a problem‑solving mindset.

What you’ll do:

• Deliver POS support across equity, franchise and corporate stores, working closely with the POS Marketing Manager to execute the UK retail marketing plan.
• Create briefs and manage artwork approvals for menu boards, pricing labels, and digital instore content, ensuring campaigns are brought to life with accuracy and impact.
• Review and approve campaign assets to guarantee best‑in‑class execution across print and digital POS, maintaining gold‑standard quality in every site.
• Lead POS implementation by supporting store trials, producing clear POS guides, and ensuring flawless installation through strong agency and store engagement.
• Manage POS budgets by raising purchase orders, tracking spend, and working with the POS Marketing Manager to maintain accurate budget control.

Who you are:

• Proven instore marketing experience within retail or QSR, with a track record of delivering large‑scale POS campaigns.
• Strong creative briefing skills with the ability to write clear, compelling briefs and collaborate effectively with agencies and stakeholders.
• Exceptional attention to detail and accuracy, especially when working to tight deadlines in a fast‑paced, reactive environment.
• Confident communicator with strong interpersonal skills, able to problem‑solve under pressure and present outcomes to senior stakeholders.
• Highly organised and tech‑competent with excellent time management, multitasking ability, strong data‑entry skills and proficiency in Microsoft Excel.

So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP).
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%.
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure.
• 50% discount in all Costa-owned stores, and 25% off in other participating stores.
• Private medical cover thanks to our Private Healthcare scheme.

Location - Where you’ll work: Right now, our Support Centre teams work flexibly, blending home working with in‑person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in‑person to bring our bold ambition to life.

We believe in living life with heart – and that starts with our people. By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand.

Grounded in our core values—Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players—we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee‑growing regions and right here at home.