At a Glance
- Tasks: Lead a team, drive customer service, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a vibrant culture and make a real impact in your community.
- Qualifications: Strong leadership skills and experience in team management.
- Other info: Opportunities for personal growth and a chance to shape our store's future.
The predicted salary is between 31000 - 41000 £ per year.
We have an exciting opportunity to join our team where you will work in our current store whilst we build an all new Longwell Green Store opening soon.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Longwell Green in London employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Longwell Green in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local community. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If there are any local events or job fairs, make sure to attend. It’s a great way to meet potential employers face-to-face and show them your passion for the role.
✨Tip Number 3
Prepare for those interviews! Research Costa Coffee’s values and think about how your experience aligns with their mission. Be ready to share examples of how you've led teams and driven customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family.
We think you need these skills to ace Store Manager - Longwell Green in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love coffee and customer service. Share your experiences that reflect your passion for creating a great atmosphere.
Tailor Your CV: Make sure your CV is tailored specifically for the Store Manager position. Highlight your leadership skills and any experience in managing teams or driving sales. We want to see how you can contribute to our Costa buzz!
Be Authentic: Don’t be afraid to show your true self in your application. We value diversity and want to know what makes you unique. Share your personal story and how it aligns with our values of being a trusted team player.
Apply Through Our Website: For the best chance of success, make sure to apply through our official website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Costa Coffee!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee and Culture
Before the interview, brush up on Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. Being able to discuss how you align with their mission will show that you're not just looking for a job, but that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or improved customer satisfaction. Highlighting your ability to train and develop others will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or motivating your team during a busy shift. Practise your responses to these scenarios, focusing on your problem-solving skills and how you can create a positive environment for both customers and staff.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the new store opening, team dynamics, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.