At a Glance
- Tasks: Diagnose and repair coffee equipment while delivering top-notch customer service.
- Company: Join a global coffee brand with a passion for quality and innovation.
- Benefits: Enjoy a competitive salary, van, bonus, and ongoing training.
- Why this job: Be part of a dynamic team and grow your skills in a fun environment.
- Qualifications: Strong background in electrical or mechanical engineering and troubleshooting skills.
- Other info: Exciting growth opportunities await in this engaging role.
The predicted salary is between 36000 - 60000 £ per year.
A global coffee brand is seeking a Field Service Engineer in East Cheshire. The role involves diagnosing and repairing coffee equipment, ensuring excellent customer service, and participating in comprehensive training programs.
Strong experience in electrical or mechanical engineering is required, along with effective troubleshooting skills and the ability to stay calm under pressure.
Joining this team offers growth opportunities and an engaging work environment.
Field Service Engineer – Coffee Equipment, Van & Bonus in Knutsford employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Coffee Equipment, Van & Bonus in Knutsford
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to troubleshooting and customer service. We want to show off our skills in electrical or mechanical engineering, so let’s have some examples ready that highlight our experience.
✨Tip Number 3
Dress the part! When we go for the interview, let’s make sure we look professional yet approachable. A smart appearance can help us make a great first impression, especially in a customer-focused role.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit for the team.
We think you need these skills to ace Field Service Engineer – Coffee Equipment, Van & Bonus in Knutsford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in electrical or mechanical engineering. We want to see how your skills match up with the role, so don’t hold back on showcasing your troubleshooting abilities!
Customer Service Matters: Since this role involves ensuring excellent customer service, share any relevant experiences where you’ve gone above and beyond for customers. We love seeing candidates who understand the importance of keeping clients happy!
Stay Calm Under Pressure: We know that diagnosing and repairing equipment can be stressful. Include examples of how you've handled pressure in past roles. This will show us that you can keep your cool when things get tough!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee Equipment
Make sure you brush up on the specific coffee equipment you'll be working with. Familiarise yourself with common issues and repairs, as well as the latest technology in the industry. This will show your passion for the role and your commitment to providing excellent service.
✨Showcase Your Troubleshooting Skills
Prepare to discuss past experiences where you've successfully diagnosed and repaired equipment. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you stayed calm under pressure and resolved issues efficiently.
✨Emphasise Customer Service
Since this role involves direct interaction with customers, be ready to share examples of how you've provided exceptional customer service in the past. Highlight your communication skills and ability to build rapport, as these are crucial for ensuring customer satisfaction.
✨Engage with Training Opportunities
Express your enthusiasm for participating in training programs. Research the company’s training initiatives and be prepared to discuss how you can benefit from them and contribute to the team’s growth. This shows that you're not just looking for a job, but a career.