At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create a welcoming store environment.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% food and drink discount, and a matched pension scheme.
- Other info: Embrace diversity and enjoy excellent career development opportunities.
- Why this job: Be a key player in shaping the future of a beloved coffee brand.
- Qualifications: Strong leadership skills and experience in team management.
The predicted salary is between 35000 - 35000 € per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Sittingbourne Sainsburys in Kent employer: Costa Limited
At Costa Coffee, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. As a Store Manager in Sittingbourne, you'll enjoy competitive benefits such as a generous pension scheme, substantial bonuses, and a 50% discount on food and drinks, all while leading a passionate team dedicated to delivering outstanding customer experiences. Join us to not only advance your career but also to be part of a brand that values your contributions and supports your growth every step of the way.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Sittingbourne Sainsburys in Kent
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve developed teams and driven customer satisfaction in your previous roles.
✨Tip Number 3
Be ready to share your vision! As a Store Manager, you’ll need to think ahead. Prepare to discuss how you would create a welcoming environment and boost sales at Costa.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager - Sittingbourne Sainsburys in Kent
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through. We want to see how much you care about coffee and customer service, so share your experiences that highlight your passion!
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership skills and any experience you have in managing teams or driving customer satisfaction. We love seeing how your unique background fits with our values!
Be Authentic:Don’t be afraid to show your true self in your application. We value diversity and want to know what makes you unique. Share your story and how it aligns with our mission at Costa Coffee!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee and Community
Before the interview, brush up on Costa's coffee offerings and their community initiatives. Being able to discuss how you can enhance customer experience and engage with the local community will show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where your leadership made a difference, as this role is all about inspiring others to achieve greatness.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to customer service. Share stories that demonstrate your commitment to creating a welcoming environment and how you've driven positive customer feedback in previous roles.
✨Align with Costa's Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to discuss how your personal values align with these and how you can contribute to their culture.
