At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join the global coffee brand with exciting growth plans and a supportive culture.
- Benefits: Enjoy up to £38,000 salary, 50% food discount, and a generous pension scheme.
- Other info: Be part of a diverse team that values progress and inclusivity.
- Why this job: Shape your career while making a real impact in your community and workplace.
- Qualifications: Proven leadership skills and a passion for developing successful teams.
The predicted salary is between 38000 - 38000 € per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
- A strong leader with experience managing and developing successful teams
- A forward‑thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - NEXT Hemel Hempstead employer: Costa Limited
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every team member can thrive. As a Store Manager in Hemel Hempstead, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the opportunity to earn bonuses, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us in shaping a culture that values diversity and empowers you to grow both personally and professionally in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - NEXT Hemel Hempstead
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your leadership style aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your experience managing teams and driving customer service – these are key for a Store Manager role.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. First impressions count, so show them you’re serious about the role and ready to lead the team at Costa.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - NEXT Hemel Hempstead
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through. We want to see how much you care about coffee and customer service, so share your experiences that highlight your passion for creating a great atmosphere.
Tailor Your CV:Make sure your CV is tailored specifically for the Store Manager position at Costa. Highlight your leadership skills and any experience you have in managing teams or driving sales. We love seeing how your background aligns with our values!
Be Authentic:We’re all about being real, so don’t be afraid to show your personality in your application. Share your unique story and what makes you a great fit for our team. Authenticity goes a long way in making a memorable impression!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly. Plus, it shows you’re serious about joining our Costa family!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee and Culture
Before the interview, brush up on Costa's values and culture. Understand their commitment to customer service and community engagement. Being able to discuss how you can embody these values as a Store Manager will show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where your leadership made a difference, especially in driving customer satisfaction or improving team performance. This will demonstrate that you're ready to take ownership of the store.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or motivating a team during a busy period. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the store's goals, team dynamics, or how success is measured. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
