At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a matched pension scheme.
- Other info: Embrace diversity and enjoy excellent career development opportunities.
- Why this job: Be part of a passionate team and make a real impact in your community.
- Qualifications: Strong leadership skills and experience in managing successful teams.
The predicted salary is between 40000 - 40000 £ per year.
Costa Guildford The Friary Ctr 34, Unit 34, The Friary Centre, Guildford, Surrey, United Kingdom
Store Manager – Guildford Friary – Up to £40,000 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward‑thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Guildford Friary employer: Costa Limited
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every team member can thrive. As a Store Manager in Guildford, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the opportunity to earn bonuses, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us in shaping a culture that values diversity and empowers you to grow both personally and professionally in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Guildford Friary
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve successfully managed teams and driven customer satisfaction in your previous roles.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show them you’re serious about being a Store Manager by demonstrating your enthusiasm and readiness to take ownership of the store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Guildford Friary
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and how you can bring that Costa buzz to our team!
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements in managing teams or driving sales. We love seeing how you've made a difference in previous roles!
Be Authentic:We value authenticity, so don’t be afraid to show your personality in your application. Share your unique ingredients and what makes you a great fit for our culture at Costa. We’re all about being real!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team at Costa!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee
Familiarise yourself with Costa's coffee offerings and their unique selling points. Being able to discuss the different types of coffee, their origins, and how they’re crafted will show your passion for the brand and its products.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve motivated staff or improved customer service, as this aligns perfectly with what Costa is looking for in a Store Manager.
✨Understand the Community
Research the Guildford area and think about how you can engage with the local community. Be ready to share ideas on how to attract new customers and create a welcoming environment that keeps them coming back.
✨Embrace Costa's Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to discuss how these values resonate with you and how you would embody them as a Store Manager.
