At a Glance
- Tasks: Lead global coffee supply planning and ensure availability and cost control.
- Company: Join Costa Coffee, a global brand reimagining coffee experiences.
- Benefits: Enjoy competitive perks like share ownership, bonuses, and discounts.
- Other info: Flexible working environment with exciting career development opportunities.
- Why this job: Make a real impact in the coffee industry while growing your career.
- Qualifications: Experience in supply chain management and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
At Costa Coffee, we are reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
The Global Coffee Supply Manager is responsible for end-to-end global planning and coordination of coffee supply. This includes:
- Monthly consolidation of global net coffee demand across an 18M+ S&OP horizon.
- Translation of finished goods into green bean demand.
- Bridging executional supply chain and procurement activities to deliver true E2E coffee management.
- Balancing availability, cost & cash to ensure Costa’s coffee supply is constantly optimised.
- Coverage reporting, supplier performance management, and resilience planning.
- Driving continuous improvement and supporting S&OP processes and system rollouts.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
- Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP).
- An annual discretionary bonus scheme, based on business results and individual contribution.
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%.
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure.
- 50% discount in all Costa-owned stores, and 25% off in other participating stores.
- Private medical cover thanks to our Private Healthcare scheme.
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Own global coffee net demand, stock policies and supplier performance to ensure availability, resilience and cost control.
- Lead global planning and coordination of green coffee supply, from inbound raw materials through to delivery at our roasteries.
- Provide central oversight of finished coffee demand and inventory across all channels, markets and partners.
- Drive S&OP execution, continuous improvement and the development of planning systems and processes.
- Support new product launches, supplier transitions and risk mitigation across the global coffee supply chain.
Who you are:
- An experienced supply chain professional with strong global supply planning, inventory management, and supplier management expertise, ideally in FMCG or retail.
- Confident working with senior stakeholders across planning, procurement, finance and operations, building effective relationships at all levels.
- Highly analytical and numerate, with strong Excel skills and the ability to manage complex data, forecasts, and stock positions.
- Proactive, resilient and comfortable working under pressure, with a hands-on approach to problem solving, change and continuous improvement.
- Experienced in S&OP, global supplier environments, and planning systems/tools, with a track record of driving standardisation and process improvement.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with the recruitment team.
Global Coffee Supply Manager employer: Costa Limited
At Costa Coffee, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. As a Global Coffee Supply Manager, you'll be part of a passionate community dedicated to innovation and sustainability, with access to fantastic benefits such as a share ownership plan, generous pension contributions, and private medical cover. Our flexible working arrangements and commitment to diversity ensure that you can thrive both personally and professionally in our inspiring new St Albans Support Centre.
StudySmarter Expert Advice🤫
We think this is how you could land Global Coffee Supply Manager
✨Tip Number 1
Network like a pro! Reach out to people in the coffee supply chain or FMCG sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching Costa Coffee’s values and recent initiatives. Show us that you’re not just another candidate; demonstrate your passion for coffee and how you can contribute to our mission!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Global Coffee Supply Manager role. Highlight your skills in supply planning and inventory management, and don’t forget to mention any relevant achievements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Costa family. Let’s brew some success together!
We think you need these skills to ace Global Coffee Supply Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Global Coffee Supply Manager role. Highlight your supply chain expertise and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your passion for coffee and how your background aligns with our mission at Costa. Be genuine and let your personality come through.
Showcase Your Analytical Skills:Since this role involves managing complex data and forecasts, make sure to mention any specific tools or methodologies you’ve used in the past. We love seeing how you tackle challenges with a hands-on approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee Supply Chain
Make sure you understand the entire coffee supply chain, from sourcing green beans to delivering finished products. Familiarise yourself with key terms like S&OP, inventory management, and supplier performance. This knowledge will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Analytical Skills
As a Global Coffee Supply Manager, you'll need to manage complex data and forecasts. Prepare examples of how you've used Excel or other tools to analyse data in previous roles. Be ready to discuss specific challenges you've faced and how your analytical skills helped solve them.
✨Build Relationships with Stakeholders
This role involves working closely with senior stakeholders across various departments. Think about times when you've successfully built relationships in a professional setting. Be prepared to share these experiences and how they contributed to successful outcomes in your previous roles.
✨Emphasise Continuous Improvement
Costa values continuous improvement, so come prepared with examples of how you've driven process improvements in your past roles. Discuss any initiatives you've led or been part of that resulted in better efficiency or cost savings, and be ready to explain your thought process behind these changes.
