At a Glance
- Tasks: Lead a team, drive sales, and create an amazing customer experience.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Up to £37,500 salary, 50% food discount, and bonus opportunities.
- Other info: Diverse and inclusive workplace with great career development.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Strong leadership skills and experience in team management.
The predicted salary is between 37500 - 37500 £ per year.
Store Manager – NEXT, Fort Kinnaird Retail Park - Up to £37,500 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager: Lead Teams, Drive Growth & Customer Delight in Forres employer: Costa Limited
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where your leadership can truly shine. As a Store Manager at our Fort Kinnaird location, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the opportunity for significant bonuses, all while fostering a culture of growth and community engagement. Join us in crafting exceptional experiences for our customers and developing your team in a supportive environment that values diversity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager: Lead Teams, Drive Growth & Customer Delight in Forres
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully managed a team or improved customer service. We want to hear how you’ve made a difference, so be ready to share those moments.
✨Tip Number 3
Don’t just sit back after applying; follow up! A quick email or call can show your enthusiasm and keep you on their radar. It’s a great way to demonstrate your passion for the role and the brand.
✨Tip Number 4
Be yourself during the interview. We value authenticity, so let your personality shine through. Show them how your unique ingredients can contribute to their success and create that Costa buzz!
We think you need these skills to ace Store Manager: Lead Teams, Drive Growth & Customer Delight in Forres
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about customer service and team development, so share your experiences that highlight your passion for these areas.
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight relevant experience in managing teams and driving growth, and don’t forget to mention any achievements that demonstrate your ability to create a positive customer experience.
Be Authentic:We love authenticity! Don’t be afraid to show your personality in your application. Share your unique story and how it aligns with our values of diversity, equity, and inclusion. This will help us see the real you!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Costa Limited
✨Know Your Customer Service Culture
Before the interview, dive deep into Costa Coffee's customer service ethos. Understand their values like 'Win with Warmth' and be ready to share how you can embody these principles in your role as a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific instances where your leadership made a difference, especially in driving sales or improving customer satisfaction.
✨Be a Forward-Thinker
Research the latest trends in retail and coffee culture. Be prepared to discuss how you can contribute to Costa's growth journey and what innovative ideas you might bring to the table.
✨Engage with the Community
Think about ways you've engaged with local communities in previous roles. Be ready to suggest how you would identify and welcome new customers to Costa, showing that you understand the importance of community connection.
