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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and create a welcoming store environment.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Other info: Be part of a diverse culture that values progress and teamwork.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Strong leadership skills and experience in team management.
The predicted salary is between 30000 - 40000 £ per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Chelmsford DT in Essex employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Chelmsford DT in Essex
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Costa Coffee on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections that can help us stand out!
✨Tip Number 2
Prepare for the interview by researching Costa's values and culture. Think about how your own experiences align with their focus on customer service and team development. We want to show them we’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice common interview questions, especially those related to leadership and team management. We can even role-play with a friend to get comfortable. The more we rehearse, the more confident we’ll feel when it’s our turn to shine!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can go a long way in showing our enthusiasm for the role. Plus, it keeps us fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Chelmsford DT in Essex
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and what makes you a great fit for our team!
Tailor Your CV: Make sure to customise your CV to highlight your leadership experience and any relevant achievements. We love seeing how you've made a difference in previous roles, so don’t hold back on those success stories!
Be Authentic: We’re all about being real at Costa. Don’t be afraid to show your personality in your application. Share your unique ingredients and what makes you stand out as a candidate – we want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our Costa family!
How to prepare for a job interview at Costa Limited
✨Know Your Costa Coffee
Before the interview, dive deep into Costa Coffee's values and culture. Understand their commitment to customer service and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed and developed teams. Highlight how you’ve driven a positive customer service culture and achieved results, as this will resonate well with their expectations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer needs. Think of specific situations where you’ve turned challenges into opportunities, especially in a retail environment. This will showcase your forward-thinking approach and ability to maintain high standards.
✨Emphasise Your Ambition
Costa Coffee is looking for ambitious individuals who want to grow with the company. Be ready to discuss your career goals and how they align with Costa’s growth journey. Show them that you’re not just looking for a job, but a chance to contribute to their success and evolve within the brand.