At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join the global coffee brand with exciting growth plans and a supportive culture.
- Benefits: Enjoy a competitive salary, generous discounts, and a matched pension scheme.
- Other info: Embrace diversity and inclusion while enjoying excellent career progression opportunities.
- Why this job: Be a key player in shaping a thriving store and community connection.
- Qualifications: Proven leadership skills and a passion for developing successful teams.
The predicted salary is between 38000 - 38000 £ per year.
Store Manager – Edinburgh, The Gyle Shopping Centre - Up to £38,000 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward‑thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - The Gyle Edinburgh employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - The Gyle Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local businesses. You never know who might have a lead on a Store Manager position at Costa or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're near The Gyle, pop into Costa and chat with the team. Express your interest in the Store Manager role and ask about their experiences. It’s a great way to make a memorable impression.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you’d drive customer service culture and develop your team. We want to see your passion for progress and how you embody the Costa values!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family and ready to stir up some success!
We think you need these skills to ace Store Manager - The Gyle Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see how you can bring that Costa buzz to life in your role as Store Manager!
Tailor Your CV: Make sure your CV highlights your leadership experience and any relevant achievements. We love seeing how you've developed teams and driven success in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for our team. Share your vision for the store and how you plan to create an inviting atmosphere for customers. Be authentic and let your personality shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee
Familiarise yourself with Costa's menu and values. Being able to discuss your favourite drinks or the brand's commitment to quality will show your passion for the role and the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve motivated staff or improved customer service, as this aligns perfectly with what they’re looking for.
✨Understand the Community
Research the local community around The Gyle. Be ready to discuss how you would engage with customers and create a welcoming atmosphere that encourages repeat visits. This shows you’re proactive and community-focused.
✨Emphasise Your Ambition
Costa is looking for someone who wants to grow with them. Share your career aspirations and how you see yourself contributing to their growth journey. This will demonstrate your commitment and forward-thinking mindset.