At a Glance
- Tasks: Lead a vibrant team and create an amazing customer experience at Costa Coffee.
- Company: Join the global coffee brand with exciting growth plans and a supportive culture.
- Benefits: Enjoy a competitive salary, 50% discount on food and drinks, and a generous pension scheme.
- Other info: Embrace diversity and inclusion while enjoying excellent career development opportunities.
- Why this job: Be a key player in shaping a thriving store and community connection.
- Qualifications: Strong leadership skills and experience in managing successful teams.
The predicted salary is between 38000 - 38000 £ per year.
Costa Dundee Overgate Centre Mall, Lower Mall, Dundee, Dundee City, United Kingdom
Store Manager – Dundee Overgate Mall - Up to £38,000 per annum - Permanent
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Dundee Overgate Mall employer: Costa Limited
At Costa Coffee, we pride ourselves on being a vibrant and inclusive workplace where every team member can thrive. As a Store Manager at our Dundee Overgate Mall location, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and performance bonuses, all while leading a passionate team in a dynamic environment. Join us to not only craft exceptional coffee but also to foster a culture of growth, diversity, and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Dundee Overgate Mall
✨Tip Number 1
Get to know the company culture before your interview. Costa is all about that buzz and community vibe, so show us you understand our values and how you can contribute to them.
✨Tip Number 2
Practice your leadership stories! We want to hear about times you've successfully managed a team or turned around a tough situation. Be ready to share those experiences in a way that highlights your passion for progress.
✨Tip Number 3
Don’t just focus on your skills; think about how you can create a welcoming environment for customers. Share ideas on how you’d drive customer service and build relationships in the local community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Costa family and being part of our growth journey.
We think you need these skills to ace Store Manager - Dundee Overgate Mall
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share why you want to be part of the Costa family and how you can contribute to that Costa buzz we all know and love.
Highlight Your Leadership Skills:As a Store Manager, you'll need to lead a team effectively. Make sure to include examples of your past experiences in managing and developing teams. We want to see how you've inspired others to achieve greatness!
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Store Manager role. We appreciate when candidates show they’ve done their homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Costa team!
How to prepare for a job interview at Costa Limited
✨Know Your Costa Coffee
Before the interview, dive deep into Costa's values and mission. Understand their commitment to customer service and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully managed a team or improved customer satisfaction. Highlight how you can inspire and develop others, as this is key to thriving in this role.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or motivating a team during a busy shift. Think through these scenarios in advance and be ready to share your thought process and the outcomes of your actions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's culture, team dynamics, or future goals. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
