At a Glance
- Tasks: Lead a vibrant team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Up to £36,000 salary, 50% food and drink discount, and a matched pension scheme.
- Other info: Embrace diversity and enjoy excellent career progression opportunities.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Proven leadership skills and experience in team development.
The predicted salary is between 28800 - 43200 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Tesco Colinton employer: Costa Limited
At Costa Coffee, we pride ourselves on being a fantastic employer, offering a vibrant work culture that champions diversity and inclusion. As a Store Manager in our Colinton location, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the opportunity for performance-based bonuses, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us to not only advance your career but also to be part of a brand that values your contributions and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Tesco Colinton
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve developed teams and driven customer satisfaction in your previous roles.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show them you’re serious about being a Store Manager by being punctual and prepared to discuss your vision for the store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Tesco Colinton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see how you can bring that Costa buzz to life in your role as Store Manager!
Tailor Your CV:Make sure your CV highlights your leadership experience and any relevant achievements. We love seeing how you've developed teams and driven success in previous roles, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for this role. Share your vision for the store and how you plan to create an inviting atmosphere for customers and staff alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Costa Coffee!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee and Community
Before the interview, brush up on your knowledge of Costa Coffee's products and their community initiatives. Being able to discuss how you can enhance customer experience and engage with the local community will show that you're not just a candidate, but a potential brand ambassador.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Think about specific situations where you motivated your team or improved performance. This will demonstrate your capability as a strong leader, which is crucial for the Store Manager role.
✨Emphasise Customer Service Excellence
Costa Coffee prides itself on customer service, so be ready to share your strategies for creating a positive customer experience. Discuss how you would drive a strong customer service culture and improve NPS scores, as this aligns perfectly with what they’re looking for.
✨Align with Their Values
Familiarise yourself with Costa's values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. During the interview, weave these values into your responses to show that you resonate with their culture and are ready to contribute positively.
