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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join Costa Coffee, a global brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, generous discounts, and a matched pension scheme.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership skills and experience in team management required.
- Other info: Opportunity to earn bonuses and shape the future of our coffee culture.
The predicted salary is between 30000 - 41000 £ per year.
Store Manager – Carlisle, London Road - Up to £37,000 per annum - Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Responsibilities
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Qualifications
Who you are
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Carlisle London Rd RP DT employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Carlisle London Rd RP DT
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve successfully managed teams and driven customer satisfaction in your previous roles.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show them you’re serious about the role by being enthusiastic and ready to discuss how you can contribute to their growth journey.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Carlisle London Rd RP DT
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see how you can bring that Costa buzz to life in your role as Store Manager!
Tailor Your CV: Make sure to customise your CV to highlight your leadership experience and team development skills. We’re looking for someone who can drive a strong customer service culture, so showcase those relevant experiences!
Be Authentic: Don’t be afraid to show your personality in your application. We value diversity and want to know the real you! Share your unique ingredients that make you a great fit for our team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our Costa family!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee
Familiarise yourself with Costa's coffee offerings and their unique selling points. Being able to discuss the different types of coffee and what makes them special will show your passion for the brand and its products.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve driven a strong customer service culture or improved team performance, as this aligns perfectly with what they’re looking for.
✨Understand the Community
Research the Carlisle area and think about how you can engage with the local community. Be ready to share ideas on how to attract new customers and create a welcoming environment that keeps them coming back.
✨Embrace Their Values
Costa values diversity, equity, and inclusion, so be prepared to discuss how you embody these principles in your work. Share experiences that demonstrate your commitment to being a trusted team player and your courage to challenge the status quo.
