At a Glance
- Tasks: Serve delicious coffee and create amazing customer experiences in a vibrant café.
- Company: Join the friendly team at Costa Coffee, known for great service and quality.
- Benefits: Enjoy flexible 16-hour shifts, overtime options, and a 50% discount on food and drink.
- Other info: Perfect for students seeking flexible work in a fun environment.
- Why this job: Be part of a supportive team while honing your barista skills and making customers smile.
- Qualifications: Resourceful, adaptable, and passionate about delivering excellent service.
The predicted salary is between 10 - 12 £ per hour.
Costa Limited in Ferring is looking for a Barista to join their team. This versatile role offers flexible shifts totaling 16 hours per week, with additional overtime opportunities. You will serve great coffee, provide outstanding customer experiences, and ensure the store remains inviting and efficient.
The ideal candidate will demonstrate resourcefulness, adaptability, and a commitment to delivering excellent quality and service. Join a supportive team at Costa Coffee and enjoy a 50% discount on food and drink!
Barista — Flexible 16h/week, Great Coffee & Service employer: Costa Limited
Costa Limited in Ferring is an excellent employer that values its team members by offering flexible working hours and a supportive work environment. Employees benefit from a generous 50% discount on food and drink, alongside opportunities for personal growth and development within the company. Join us to be part of a dynamic team dedicated to delivering exceptional coffee and customer service in a welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Barista — Flexible 16h/week, Great Coffee & Service
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Costa Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Costa Limited and let us see your personality shine through!
We think you need these skills to ace Barista — Flexible 16h/week, Great Coffee & Service
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Costa Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Costa Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Costa Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Costa Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Costa Limited will surely appreciate.