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For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand dedicated to crafting great coffee experiences.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support when needed.
- Why this job: Be part of a diverse team that values your individuality and supports community initiatives.
- Qualifications: A positive attitude, multitasking skills, and a passion for delivering excellence are essential.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It's about perfecting latte art, creating experiences that put a smile on people's faces, and proudly making greatness every day.
Pay rate of £12.60-13.60 per hour (dependent on the location of the store).
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do:
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft - which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are:
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Barista employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and offerings. Knowing the ins and outs of their drinks and food will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so being able to engage in friendly conversation and handle queries with ease is crucial.
✨Tip Number 3
Showcase your teamwork abilities. Costa values collaboration, so think of examples from past experiences where you worked well in a team and be ready to share them during your chat.
✨Tip Number 4
Demonstrate your passion for coffee and the craft of being a Barista. Whether it's through personal experiences or knowledge about coffee culture, showing enthusiasm can set you apart from other candidates.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Barista. Pay attention to the skills and qualities they value, such as being a multi-tasker and a people person.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Barista role. Include any customer service experience, teamwork, and your ability to handle multiple tasks.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how you embody their values of diversity, equity, and inclusion.
Prepare for the AI Chat: Familiarise yourself with the Sapia.ai tool that Costa uses for initial assessments. Think about how your experiences relate to the key traits and skills required for the Barista position, and be ready to answer questions confidently.
How to prepare for a job interview at Costa Limited
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and why you enjoy being a barista. This will show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
Costa Coffee values great customer service, so be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to engage with customers and create a welcoming atmosphere.
✨Emphasise Teamwork
As a barista, you'll be working closely with colleagues. Share experiences that showcase your ability to work as part of a team, whether it's collaborating on busy shifts or supporting each other during peak times.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle busy situations. Think of scenarios where you had to multitask or deal with difficult customers, and be ready to discuss how you managed those challenges.
