At a Glance
- Tasks: Lead a dynamic team and create an amazing customer experience at Costa Coffee.
- Company: Join the global coffee brand with exciting growth plans.
- Benefits: Enjoy a competitive salary, generous discounts, and a matched pension scheme.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership skills and experience in team management.
- Other info: Opportunity to earn bonuses and shape the future of our store.
The predicted salary is between 30000 - 41000 £ per year.
Costa Banbury Southam Rd DT, Southam Road, Banbury, Oxfordshire, United Kingdom
Overview
Store Manager – Banbury Southam Rd Dive Thu – New Store Opening - Up to 37,000 per annum - Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.
So, why Costa?
- We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Responsibilities
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Banbury Southam Rd DT employer: Costa Limited
Contact Detail:
Costa Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Banbury Southam Rd DT
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa's values and mission. This way, you can show how your leadership style aligns with their passion for progress and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve developed teams and driven customer satisfaction in your previous roles.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show them you’re serious about being a brand ambassador by engaging with everyone you meet, from the receptionist to the hiring manager.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them why you’d be a great fit for the Store Manager role at Costa.
We think you need these skills to ace Store Manager - Banbury Southam Rd DT
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share why you want to be part of the Costa family and how you can contribute to that Costa buzz we all know and love.
Highlight Your Leadership Skills: As a Store Manager, you'll need to lead a team effectively. Make sure to include examples of how you've successfully managed and developed teams in the past. We want to see your unique ingredients!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to match the job description. Show us how your experience aligns with our values and the responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Costa Limited
✨Know Your Coffee
As a Store Manager at Costa, you'll need to show your passion for coffee and customer service. Brush up on your coffee knowledge and be ready to discuss your favourite drinks and how you would create a welcoming atmosphere for customers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Think about specific situations where you motivated your team or improved performance, as this will demonstrate your ability to lead effectively.
✨Understand the Brand Values
Familiarise yourself with Costa's values like 'Disciplined to Deliver' and 'Win with Warmth'. Be ready to explain how you embody these values in your work and how you would instil them in your team.
✨Engage with the Community
Costa places importance on community engagement. Prepare to discuss how you would identify and welcome new customers in Banbury. Think of creative ideas that could help drive footfall and enhance customer loyalty.