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- Tasks: Plan and optimise crew schedules for our fleet, ensuring efficiency and compliance.
- Company: Join Carnival UK, a leader in unforgettable holiday experiences.
- Benefits: Enjoy employee discounts, generous leave, and extensive development opportunities.
- Why this job: Make a real impact in the travel industry while growing your career.
- Qualifications: Experience in scheduling and stakeholder management is essential.
- Other info: Embrace a diverse culture that values well-being and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
The Crew Planner is responsible for effective crew planning for their designated area, ensuring all vessels are properly resourced as per required complement levels, with appropriately qualified and experienced crew members. The Crew Planner responds to change to ensure optimal efficiency of both planned and unplanned scheduling. They act as a subject matter expert, ensuring that all seafarers are fully utilised, and the fleet has the establishment always required. They will have a continuous improvement mindset, maintaining critical thinking to drive optimal results. Build and maintain effective relationships with stakeholders to drive best business outcomes.
Responsibilities
- Ensure Mistral is correct and up to date with all postings and contract information.
- Monitor gaps in all rotation plans and ensure action is taken to address them in a timely fashion, highlighting them to the Line Manager and Resourcing Team.
- Interact effectively with Global Talent Partners to ensure delivery and performance, escalating as required through the appropriate mechanisms.
- Engage regularly with Fleet Resourcing, Crew Compliance and Training teams to ensure delivery of the crew planning requirements.
- Communicate regularly with the fleet to ensure expectations are being met.
- Ensure the crew member is at the centre of the decision and you and your team can articulate any decision-making rationale.
Role Details
This role is positioned at CUK10 level within our organisation and is available on a full-time basis. We offer hybrid work including up to two days from home.
Qualifications & Experience
- Proven experience of scheduling and workforce planning.
- Experience of managing a variety of stakeholders.
- Strong customer service experience.
- Experience of working with a large remote workforce.
- Experience of ship, airline, or complex scheduling.
- Familiar with using data to make decisions.
About You
You are more than just your CV. You bring experience of ship, airline, or complex scheduling and are familiar with using data to make decisions.
Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about People and looking for an opportunity to grow, we'd love to hear from you.
Company & Culture
Carnival UK are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. In our journey of growth and innovation at Carnival UK, we are seeking a Crew Planning Consultant to bring fresh insights and expertise to our People department.
Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&Os Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
Working with us means more than just a role in the People team. It's about being part of a team that values well-being and personal growth.
Benefits
- Employee Discounted Cruising plus Friends and Family offers.
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
- Recognition scheme with prizes and awards.
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
- Extensive learning and development opportunities.
- Employee-led networks.
- Employee Assistance and Wellbeing programmes.
- Company paid Health Cash Plan and health assessment.
- In-house Occupational Health help and access to digital GP.
- Life Assurance.
- Parental and adoption leave.
- Employee Shares Plan.
- Electric Car and Cycle to Work schemes.
- Onsite restaurant offering range of healthy cooked and grab and go meals.
- Discounted retail and leisure via discounts portal.
- Contributory Defined Contribution Pension scheme.
A friendly welcome with help settling in.
Crew Planning Consultant in Southampton employer: Costa Crociere S.p.A.
Contact Detail:
Costa Crociere S.p.A. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Planning Consultant in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Carnival UK. A friendly chat can open doors and give you insider info on what they’re looking for in a Crew Planning Consultant.
✨Tip Number 2
Prepare for your interview by brushing up on your scheduling and workforce planning skills. Be ready to share examples of how you've tackled complex scheduling issues in the past. Show them you’re the expert they need!
✨Tip Number 3
Don’t forget to highlight your customer service experience! The role is all about building relationships, so be sure to share stories that showcase your ability to connect with stakeholders and keep everyone happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Carnival UK.
We think you need these skills to ace Crew Planning Consultant in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Crew Planning Consultant role. Highlight your experience in scheduling and workforce planning, and don’t forget to mention any relevant stakeholder management skills. We want to see how you fit into our team!
Showcase Your Data Skills: Since this role involves using data to make decisions, be sure to include examples of how you've successfully used data in past roles. Whether it’s improving efficiency or solving scheduling issues, we love seeing those critical thinking skills in action!
Be Personable: Remember, we’re looking for someone who can build effective relationships with stakeholders. Use your application to demonstrate your strong customer service experience and how you’ve engaged with teams in the past. A friendly tone goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Costa Crociere S.p.A.
✨Know Your Stuff
Make sure you brush up on your knowledge of crew planning and scheduling. Familiarise yourself with the specific tools and systems mentioned in the job description, like Mistral. Being able to discuss how you've used data to make decisions in past roles will show that you're the right fit for the job.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've effectively managed relationships with various stakeholders in previous positions. Think about times when you had to communicate complex information clearly or resolve conflicts. This will demonstrate your ability to engage with Global Talent Partners and other teams.
✨Emphasise Continuous Improvement
Carnival UK values a continuous improvement mindset, so be ready to discuss how you've driven optimal results in your past roles. Share specific instances where you identified gaps in processes and took action to improve efficiency. This will highlight your proactive approach and critical thinking skills.
✨Put the Crew Member First
During the interview, emphasise your commitment to putting crew members at the centre of decision-making. Prepare to discuss how you've ensured that the needs and expectations of team members were met in your previous roles. This aligns perfectly with the company's focus on delivering exceptional experiences.
