At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa, a global coffee brand with exciting growth plans.
- Benefits: Enjoy 50% off food and drinks, a smart pension, and bonus opportunities.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Shape your career while making a real impact in the community.
- Qualifications: Strong leadership skills and experience in team management.
The predicted salary is between 36000 - 36000 € per year.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
Store Manager in Worcester employer: Costa Coffee
At Costa, we pride ourselves on being a fantastic employer, offering a vibrant work culture that champions diversity and inclusion. As a Store Manager in Worcester Park, you'll enjoy competitive benefits such as a generous pension scheme, substantial discounts, and the opportunity for significant bonuses, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us to not only grow your career but also to be part of a brand that values your unique contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or local community. You never know who might have a lead on a Store Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Costa's values and culture, and think about how your experience aligns with their mission. Show them you're not just a fit for the role, but for the team too!
✨Tip Number 3
Don’t forget to showcase your leadership skills! Be ready to share examples of how you've successfully managed teams and driven customer satisfaction in previous roles. They want to see that you can inspire and develop others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Costa family. Let’s get you that Store Manager role!
We think you need these skills to ace Store Manager in Worcester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for coffee and customer service shine through. We want to see how excited you are about the role and what makes you a great fit for our team!
Tailor Your CV:Make sure to customise your CV to highlight your leadership experience and any relevant achievements. We love seeing how you've developed teams and driven success in previous roles, so don’t hold back!
Be Authentic:We’re all about bringing your real self into the mix, so don’t be afraid to show your personality in your application. Share your unique ingredients and what makes you stand out as a candidate!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee
As a Store Manager, you'll be the face of Costa. Brush up on your coffee knowledge and the brand's values. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where you’ve driven performance or improved customer service – this is key for a leadership role.
✨Understand the Community
Research Worcester Park and its community. Be ready to discuss how you would engage with local customers and create a welcoming environment. This shows you're proactive and invested in the store's success.
✨Emphasise Your Ambition
Costa is looking for someone who wants to grow with them. Share your career aspirations and how they align with the company's goals. This demonstrates that you're not just looking for a job, but a long-term opportunity.
