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For Companies At a Glance
- Tasks: Lead a team, drive customer satisfaction, and create an inviting store atmosphere.
- Company: Join Costa Coffee, a global brand with a passion for coffee and community.
- Benefits: Enjoy a competitive salary, discounts, bonuses, and a matched pension scheme.
- Why this job: Be part of a dynamic team shaping the future of coffee experiences.
- Qualifications: Strong leadership skills and experience in team management.
- Other info: Embrace diversity and inclusion in a supportive work environment.
The predicted salary is between 30000 - 38000 £ per year.
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
So, why Costa? We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
Store Manager - Tesco Wishaw employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Tesco Wishaw
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Costa Coffee's values and mission. This way, you can show how your own leadership style aligns with their passion for progress and community engagement.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in managing teams and driving customer service – that’s what they’re really after!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. First impressions count, so be ready to demonstrate your enthusiasm for the role and how you can contribute to Costa's growth journey.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Tesco Wishaw
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you enjoy creating memorable customer experiences. We want to see that Costa buzz in your words!
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've developed teams in the past and any successes you've had in driving performance. We’re all about strong leaders here at Costa!
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your unique story and what makes you a great fit for our culture. Remember, we want to know the real you, not just your qualifications!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application gets to the right place. Plus, it shows you’re keen on joining the Costa family!
How to prepare for a job interview at Costa Coffee
✨Know Your Coffee and Community
Before your interview, brush up on Costa Coffee's history and values. Understand what makes their coffee special and how they engage with the local community in Wishaw. This will show your passion for the brand and your commitment to customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Think about specific challenges you faced and how you overcame them. Highlight your ability to inspire and motivate others, as this is key for a Store Manager role.
✨Emphasise Customer Service Excellence
Be ready to discuss how you would create a strong customer service culture in the store. Share ideas on how to improve customer satisfaction and drive positive NPS scores. Demonstrating your understanding of customer needs will set you apart.
✨Align with Their Values
Familiarise yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to discuss how your personal values align with theirs and how you can contribute to their culture.
