At a Glance
- Tasks: Lead a retail team to deliver exceptional customer service and drive store profitability.
- Company: A leading coffee brand with a focus on team development and growth.
- Benefits: Competitive salary, employee perks, and opportunities for personal and professional growth.
- Why this job: Join a dynamic brand and make a real impact in a thriving retail environment.
- Qualifications: Strong leadership skills and ability to perform under pressure.
- Other info: Exciting opportunity for career advancement in a vibrant team.
The predicted salary is between 28800 - 42000 £ per year.
A leading coffee brand seeks an experienced Store Manager for its location in Wishaw, Scotland. The role involves driving customer service excellence, managing team development, and ensuring profitability. Ideal candidates will demonstrate strong leadership skills and the ability to thrive under pressure. Competitive salary and a range of employee perks are offered, enhancing the opportunity for personal and professional growth within a dynamic brand.
Store Manager: Lead & Grow a Retail Team | Incentives in Wishaw employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager: Lead & Grow a Retail Team | Incentives in Wishaw
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the coffee brand on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your leadership skills can shine in a retail environment. We want to show them we can drive customer service excellence!
✨Tip Number 3
Dress the part! When we walk into that interview, let’s make sure our appearance reflects the brand's image. A polished look shows we’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress easily.
We think you need these skills to ace Store Manager: Lead & Grow a Retail Team | Incentives in Wishaw
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can drive customer service excellence in our store.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Store Manager role. We love seeing candidates who understand our brand and what we stand for.
Demonstrate Your Ability to Thrive Under Pressure: In retail, things can get hectic! Use your application to share examples of how you've handled stressful situations in the past. We’re looking for someone who can keep calm and lead their team effectively, even when the going gets tough.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Costa Coffee
✨Know the Brand Inside Out
Before your interview, make sure you research the coffee brand thoroughly. Understand their values, mission, and what sets them apart in the market. This knowledge will not only impress the interviewers but also help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Store Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Be ready to discuss how you can inspire and develop your team in a high-pressure environment.
✨Emphasise Customer Service Excellence
Customer service is at the heart of retail. Think of specific instances where you've gone above and beyond for customers. Highlight your strategies for ensuring customer satisfaction and how you plan to maintain high standards in the store.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a team during peak hours. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.